Program Consultant

1. Job description
Attend to inquiries via phone, email, or walk-in appointments.
Respond to student and prospect messages via applications (Facebook, Zalo, WhatsApp, etc.) and website live chat during assigned shifts.
Develop and maintain relationships with prospective and existing clients to reach monthly sales targets.
Establish a database of potential customers.
Analyse sales statistics and monitor the preferences of customers to increase sales performance.
Follow up on the entire sales procedure.
Undertake administrative tasks relating to student recruitment such as updating the database, follow-up with enquiries, payment status, contract, invoice, etc,
Liaise with the Academic unit to arrange class schedules and teachers' timetables
Make weekly sales reports to the Sales Manager.
Provide attentive care and support to students throughout their learning journey and during the re-enrollment process, including:
Checking in with students regularly to monitor their satisfaction and progress.
Inviting students to participate in relevant events, workshops, or activities.
Coordinating with other departments to effectively address and resolve student complaints.
Following up with students to encourage and assist with re-enrollment in the next course.
- Other assigned duties:
Promote and build public awareness of the school by participating in networking and social events.
Collect information and analyse competitors in terms of customer consultation and development.
Support marketing and promotion activities.
2. Requirements
The drive and motivation to meet sales targets.
A degree holder with at least one year of experience in consulting/sales.
Good spoken and written English is a must.
Scheduled online shifts: 1-2 days/week
Ability to provide consultancy on Vietnamese courses for foreigners.
Customer service-oriented, result-oriented, outgoing, and open-minded with a positive can-do attitude.
Demonstrate ability to work independently and as part of a team.
Computer literacy in MS Office applications (Word, Excel, PowerPoint, Outlook).
3. Benefits The successful candidate will be offered:
Base salary: VND 7-8 million/month + attractive commission
Telephone allowance
Insurance contribution according to the labour law
Year-end bonus based on the individual's and the company's performance
Company trip
Yearly medical check-up
4. Application
Please send your application to the HR Department: [protected info]
CV submissions are open from Sep 15 to Nov 5, 2026.
*Only shortlisted candidates will be contacted within 3 working days from the day we receive your email.
Job application with a clearly stated position applied for.
CV with a clear description of your studies and work experience.
Copies of degrees and certificates (upon attending the interview)