QA Team Leader

Mô tả Công việc
1. PRODUCT & SUPPLIER QUALITY MANAGEMENT­­
Plan, assign, and supervise the QA team's activities to ensure the successful achievement of department plans and KPIs.
Organize and conduct supplier audits, approvals, and performance monitoring within the assigned scope.
Review, verify, and approve quality documentation for products, raw materials, and suppliers.
Manage and monitor testing, shelf-life studies, re-testing activities, and quality surveillance programs within the assigned scope.
Monitor laboratory test results, analyze quality trends, and propose control measures to guarantee product quality.
2. INCIDENT MANAGEMENT & CONTINUOUS IMPROVEMENT
Receive, investigate, and coordinate the resolution of quality issues, food safety incidents, and non-conforming products.
Conduct or guide the team in performing Root Cause Analysis (RCA), as well as developing and monitoring Corrective and Preventive Actions (CAPA).
Monitor the effectiveness of CAPA and analyze incident trends to propose continuous improvement initiatives.
3. TEAM MANAGEMENT
Assign, guide, and supervise the daily tasks and responsibilities of team members.
Train, coach, and develop the professional competencies and technical skills of QA staff.
Evaluate team performance (KPIs) and propose solutions to optimize group productivity.
4. COORDINATION & REPORTING
Collaborate with internal departments, suppliers, and partners to resolve issues related to quality and food safety.
Prepare periodic reports, track KPIs, and report the QA team's operational performance to the Line Manager.
5. RULES AND REGULATIONS
Adhere to all working procedures, company policies, rules, and regulations.
Monitor and guide MD/suppliers/OFC to ensure compliance with rules and regulations.
6. OTHER DUTIES
Perform other tasks or responsibilities as assigned by the Line Manager.
Propose systemic improvements to optimize operational workflows.