Receptionist

About the Company
VSAP LAB is a fully-funded Vietnamese startup specializing in Advanced Packaging solutions for semiconductor chips. We focus on research and innovation to provide design, manufacturing, prototyping, and testing services. Our mission is to deliver the best form factors, performance, and fastest time to market for our customers' chips. We aim to enable a complete semiconductor ecosystem in Vietnam. Through pioneering technology, we accelerate the growth of the local semiconductor industry.
If you are a talented person with a growth mindset, start-up spirit, keen on learning new things everyday and wants to be part of a journey that have a big impact for generations to come, this might be a perfect role for you.
Position Overview
The Receptionist serves as the professional face of the company, responsible for creating a welcoming first impression for all guests, partners, and employees. This role ensures the seamless operation of the front desk and provides vital administrative support to maintain an efficient office environment. The Receptionist plays a key part in establishing workplace protocols, supporting corporate events, and ensuring that office logistics align with the company's professional standards.
Key Responsibilities
Front Desk & Guest Relations
• Greet visitors and direct them to the appropriate departments or personnel with a professional and friendly demeanor.
• Manage guest welcoming protocols, including security sign-in procedures and access control for the office and lab areas.
• Coordinate meeting room schedules and ensure all communal areas, especially the reception, remain clean and organized.
• Arrange refreshments for meetings and coordinate logistics for company events or high-level guest visits.
Communication & Administrative Support
• Manage the central switchboard, handling all incoming/outgoing calls and redirecting inquiries efficiently.
• Oversee mail and courier services, including the sorting and distribution of documents and packages.
• Manage office supplies (stationery, pantry, etc.) and maintain an up-to-date administrative vendor list for catering, floral, and office services.
• Support travel and accommodation bookings for guests and assist with basic documentation or administrative onboarding for new hires.
Operational Excellence & Improvement
• Maintain the internal contact directory and ensure seamless communication flows across the organization.
• Propose and implement administrative improvements to optimize office operational costs and enhance service quality.
• Ensure high-level confidentiality at the front desk and adhere to company security and compliance policies.
• Assist the HR/Admin team in organizing internal events and employee engagement activities to build a positive corporate culture.
Other Tasks
• Support ad-hoc requests from management and cross-department collaboration when needed.
• Contribute to maintaining a positive, professional, and collaborative office environment.