[Remote] Customer Service & Real Estate Coordinator - Night Shift

What We're Looking For
- Previous experience in customer service, account management, customer success, administrative support, or client coordination is preferred.
- Experience in real estate, Listing Coordination, or Transaction Coordination is a plus, but not required.
- Excellent verbal and written English communication skills.
IELTS 6.5+ or equivalent English proficiency is required.
- Strong attention to detail and the ability to work accurately with documents, deadlines, and multiple ongoing client accounts.
- Strong organizational, problem-solving, and time-management skills.
- Comfortable communicating professionally with clients and multiple third parties.
- Ability to follow procedures while using good judgment to resolve day-to-day issues.
- Ability to work independently and collaborate effectively with a remote team.
- Basic computer proficiency and confidence using CRM platforms, email, spreadsheets, and online systems.
Working Schedule
- Full-time Night Shift: 9:00 PM - 6:00 AM Vietnam Time
Weekend availability is required.
- The regular work schedule will include Saturday and/or Sunday, depending on the assigned team schedule.
- Regular days off may fall on weekdays.
- Candidates who are only available Monday through Friday should not apply.
What We Offer
- Competitive Salary: 14,000,000 - 17,000,000 VND per month, depending on experience and qualifications.
- Probation Salary: During the probation period, the salary will be 85% of the agreed official salary.
- Performance-Based Bonus: Employees who consistently demonstrate excellent performance and exceed the expectations of their core responsibilities may be considered for additional performance-based bonuses based on individual contribution and company review.
- Paid Time Off: Tet holiday benefits and paid time off for applicable U.S. public holidays according to company policy.
- Career Development: Gain hands-on experience in U.S. real estate operations, client account management, Listing Coordination, and Transaction Coordination.
- Training & Support: Structured onboarding, training, and ongoing support from the team.
- Supportive Culture: A collaborative and team-oriented working environment.
About the Role
This position is a good fit for someone who enjoys taking ownership of client accounts, staying organized, following up consistently, and helping clients move smoothly through each stage of the real estate process.
You do not need prior real estate experience to apply. However, you should be comfortable working with documents, deadlines, multiple parties, and detailed administrative processes.