Sales Executive - Wine

Sales & Business Development
Identify and develop new business opportunities across and retail channels.
Proactively approach and acquire new walk-in customers and online individual customers.
Manage sales through direct shop sales and online channels.
Follow up on deliveries, payments, and after-sales service.
B2B / Wholesale Sales
Monitor customer purchasing patterns and arrange for the delivery with the correct delivery note.
B2C / Retail Sales
Provide professional wine recommendations and product information to individual customers.
Be in charge of in-store and online sales activities.
Develop relationships with regular customers and encourage repeat purchases.
Promote wine products, special offers, seasonal campaigns, and new arrivals.
Ensure a high level of customer service throughout the sales process.
Ensure the quality and set up of the shop.
Communicate with the housekeeping team if cleaning and maintenance is not followed up the standards.
Product & Market Knowledge
Maintain good knowledge of the company's wine portfolio, including grape varieties, wine regions, styles, price points, and food pairing recommendations.
Keep up to date with customer preferences.
Track daily and monthly sales performance against assigned targets, reporting it to the manager.
Support for the monthly inventory.
Prepare regular sales reports and customer updates for the management.
Maintain accurate records of customer information, sales activities, orders, and payments (with accountant)
Provide market feedback and recommendations to support business development.