Mô tả công việc
About RCE
At RCE, we're redefining how the construction equipment industry works across Asia. Since 2018, we've helped hundreds of customers in Vietnam access high-quality used machinery from Korea, Japan, and China, backed by fast service and flexible financial solutions.
We're not just an equipment dealer - we're building a global platform that connects buyers with reliable machines and smart financing. With offices in Seoul, Tokyo, Hanoi, and Ho Chi Minh City, RCE brings global scale to local success.
Our milestones:
• Raised $5M Series A from top Korean investors (2022)
• Recognized as a "Baby Unicorn" by the Korean Government (2023)
• Tripled gross margin in 2024 through data-driven innovation
We're growing fast - and looking for ambitious, proactive talent to grow with us.
About the Role
We're hiring an Inside
Sales Executive to join our Sales Support Team in Hanoi.
In this role, you will be the first point of contact for potential customers reaching out via Facebook, Zalo, and SMS. Your main job is to identify serious buyers, keep track of all conversations, and ensure the sales team always knows which leads to prioritize.
This is a hands-on customer contact role - not a marketing role. You will spend most of your time talking to customers, organizing information, and making sure no good lead falls through the cracks.
Key Responsibilities
• Respond quickly to customer inquiries via Facebook, Zalo, and SMS
• Qualify leads by asking the right questions: What machine? When do they need it? What is their budget?
• Classify and prioritize leads by buying readiness (Hot / Warm / Cold) and update records accordingly
• Contact potential customers proactively - follow up, re-engage cold leads, and move warm leads toward a meeting with the sales team
• Maintain organized records of all leads, conversations, and status updates in our CRM system (Zendesk - full training provided)
• Prepare simple weekly reports on lead volume, response rate, and lead quality
• Conduct happy calls with existing customers to build long-term relationships
Yêu cầu
These are non-negotiable:
• At least 1 year of experience in
telesales, customer service, or customer support
• Proven ability to handle a high volume of customer contacts per day without dropping quality
• Comfortable working with Facebook, Zalo, and SMS as primary communication tools
• Strong organizational skills - you track everything, forget nothing
• Experience managing customer data in any system (CRM, Excel, Google Sheets, or similar)
• Excellent Vietnamese communication skills - clear, professional, and warm
• Comfortable reading and writing in English for daily internal communication - emails, reports, and system updates
Nice to have:
• Experience with Zendesk or any CRM platform
• Familiarity with Manychat or similar automation tools
• Interest in or basic knowledge of construction or heavy equipment
Why You'll Love Working at RCE
Career Growth & Training
• Full training on our CRM system and lead qualification process - no prior experience with our tools required
• Direct mentorship from experienced managers
• Fast-track career path - strong performers grow into team lead roles
Attractive Compensation & Benefits
• Fixed salary: 12-25 million VND
• Performance-based commissions and long-term incentive plans
• Company-provided laptop and personal phone
• 50% support for driving license fees
• Full social and health insurance and paid leave per government regulations
Vibrant, High-Energy Culture
• Work with a passionate team driving innovation in the heavy equipment industry
• Be part of a fast-scaling company that rewards initiative, learning, and performance
Working Hours
• Monday - Friday: 8:00 AM - 5:30 PM
• Saturday: 8:00 AM - 12:00 PM
• Lunch break: 12:00 PM - 1:30 PM
Quyền lợi
Thưởng
RCE provides an attractive starting Fixed salary from 12 million - 17 million VND for freshers, with quarterly bonuses and salary reviews every six months. We are committed to helping you reach your dream income!
Đào tạo
We offer a specialized training program to enhance your sales techniques, negotiation skills, and problem-solving abilities. You'll have direct exposure to top managers from Korea and learn high-level sales strategies from industry expert.
Máy tính xách tay
Provide laptop, Phone
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Thông tin khác
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Thông tin chung
- Thu nhập: Từ 30tr ₫/tháng
Nơi làm việc
- 4th Floor, The Sun Building, Me Tri Street, Hanoi, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 29/04/2026
