Sales Team Leader (B2C E-Commerce)

1. Sales & Business Development - New Clients (60%)
Lead and execute sales strategies to acquire new clients, including brands, online sellers, and businesses on TikTok Shop, Shopee, and other platforms
Oversee and support the team in identifying, approaching, and developing new business opportunities
Actively conduct client meetings, sales presentations, and business discussions to convert prospects into clients
Build strong relationships with potential clients through direct engagement, follow-ups, and consistent communication
Understand client needs and propose suitable solutions in e-commerce operations, digital marketing, and performance marketing
Lead key sales pitches, proposal development, and solution presentations
Lead commercial negotiations and take ownership of closing strategic deals
Manage and optimize the sales pipeline from lead generation to deal closing
Own team sales targets and be fully accountable for revenue performance and growth
2. Team Leadership & Management (15%)
Lead, manage, and develop the Sales Executive team to achieve assigned targets
Set clear KPIs, monitor performance, and provide regular coaching and feedback
Support hiring, onboarding, and training of new team members
Build a high-performance, target-driven sales culture
Ensure team alignment with sales strategy, targets, and company direction
3. Client Management - Existing Clients (15%)
Oversee and guide the team in managing existing clients and key accounts
Maintain and strengthen relationships with brands and e-commerce sellers through regular meetings and communication
Ensure service quality, timelines, and deliverables meet client expectations
Coordinate with internal teams, including Performance Marketing, Content, Creative, and E-commerce Operations
Identify and drive upselling or service expansion opportunities
4. Internal Coordination & Reporting (10%)
Work closely with internal teams to ensure alignment between client requirements and execution
Supervise the onboarding of new clients and overall project delivery
Monitor team performance, pipeline health, and revenue achievement
Prepare and review reports on sales performance, forecasts, and business growth
Identify risks, issues, and opportunities