Senior Account Manager (Ecommerce)

1. Job Description:
ACCOUNT MANAGEMENT
Be a brand ambassador that comprehends client's business to communicate with internal teams
Possessing a planning-led mindset, thus proficiency knowledge in Social Commerce & Social Influencer Marketing planning & IMC correlation is a plus
Fulfilling yearly designated business KPI
Be initiative in account management tasks: meet up with clients & KOL, take briefs, brainstorm, research about brand/KOL/consumer insights...
Plan and monitor budget, profit & loss sustainability and profitability
Be responsible for overall planning of livestream sessions for MCN exclusive KOL and client brand projects
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work
Predict problems that may arise and prepare solutions
Be responsible for managing 4 - 6 big client accounts in parallel smoothly
Control and be responsible for the P&L of the projects, monitoring and optimizing the projects' profit margin
Balancing competing priorities and multiple projects while meeting strict deadlines is critical Lead internal and external meetings
Follow-up payment as per the contract, report directly to Business Director and Accounting team if any payment delays
BUSINESS DEVELOPMENT
Build and maintain relationship with client's direct working team (middle manager)
Proactively seek for new business opportunities from current clients and new clients.
Self-plan individual and department targets and achieve results based on business direction of the company
TEAM MANAGEMENT
Lead, train and manage AM, AS, SAE and AE
Solve team and cross-team problems.
Maintain the spirit and values of the agency to the team.
2. Job Requirements:
Be a Problem Solver with a positive "I CAN DO" attitude.
At least 3+ years of experience in a similar position or Ecommerce as KAM
Experience in Influencer Marketing
Be stable under pressure and have a strong sense of urgency.
Must be effective at multitasking, time management, presentations skills, strategic and innovative thinking.
Strong interpersonal skills and team player.
English requirement: Working Proficiency
3. Benefits:
Work in a very motivated & open working environment
Competitive salary and bonus based on the actual performance
Social Insurance, Health Insurance as required by law
Team Building, Company trip, bonding activities.
4. Working time and Location:
Monday- Friday: 9.00am - 6.00pm
Long Beach Building, No.1 Ba Thang Hai Street, Vuon Lai Ward, HCMC