Senior Associate, Business Intelligence, ShopeePay

About the team:
The Monee team enables and drives innovations by providing a range of financial products and services to individuals and SMEs across the country. Join us and be the driving force in launching our business across Vietnam.
Job Description:
Define and track key business metrics; build dashboards and reports to enable data-driven decisions.
Analyze business performance ( acquisition, retention, cost efficiency, growth opportunities) and support KPI tracking and planning.
Consult stakeholders across financial products to provide analysis and data solutions that drive business decisions.
Collaborate with cross-functional teams, including Business, Finance, Data Engineering, and Product, to ensure data quality, and standardize reporting logic.
Deliver ad-hoc analysis, deep-dive investigations, and analytical support for strategic initiatives and experiments.
Requirements:
Must have
At least 3+ years of experience in Business Intelligence, Data Analytics, or a similar role with demonstrated business impact.
Strong SQL skills for data extraction, transformation, and analysis on large datasets.
Strong analytical thinking and problem-solving ability, able to translate ambiguous business questions into structured data analysis.
Experience with Google Sheets and data visualization/dashboarding tools for reporting and storytelling.
Good understanding of statistics, including hypothesis testing and A/B testing.
Experience with data cleaning, validation, and ensuring data quality.
Basic understanding of data models and data marts to support scalable reporting.
Ability to work closely with business stakeholders, clarify requirements, and deliver actionable insights.
Detail-oriented, proactive, and able to manage multiple requests under tight timelines.
Strong communication skills in English and Vietnamese to explain data insights to non-technical stakeholders.
Nice to have:
Experience working in e-commerce, fintech, or product analytics environments.
Familiarity with experiment design, product metrics, and user behavior analysis is big plus
Basic knowledge of Python/R or experience building automated dashboards and reporting pipelines.