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Mô tả công việc
We are looking for candidates for the post of Service manager to work on the data processing projects with American clients.
1. Project management
Make sure new projects are implemented successfully, by:
- Coordinate with other relevant people/departments for project testing
- Gain sufficient project requirements and transfer the knowledge to related people through training
· Monitor project on a daily basis and make improvements/adjustments when needed
· Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved
2. General management
· Provide accurate and timely information for related departments when required
· Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects
· Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency
· Other task assigned by Supervisor
1. Project management
Make sure new projects are implemented successfully, by:
- Coordinate with other relevant people/departments for project testing
- Gain sufficient project requirements and transfer the knowledge to related people through training
· Monitor project on a daily basis and make improvements/adjustments when needed
· Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved
2. General management
· Provide accurate and timely information for related departments when required
· Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects
· Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency
· Other task assigned by Supervisor
Yêu cầu
*** Education:
+ University degree
+ Excellent in German (B2, C1)
*** Technical skills and experience:
+ At least 2 - 3 years of working experience
+ MS Office (Word, Excel, PowerPoint)
*** Soft-skills:
+ Negotiation skill
+ Problem solving
+ Communication and interpersonal skills.
+ Leadership and supervision skills.
+ Planning and analytical skill
+ Presentation skill
+ Team working skill
*** Attribute:
+ Strong multi-tasking abilities
+ Good team player
+ Hardworking
+ Innovation and creativity
What are you waiting for? Join our international team today!
1. Great Benefits:
- Salary: up to 1100$ and bonus package (13th salary, KPIs bonus up to 3-month salary)
- Personal accident & health-care
- At least 12+ annual leave
- Meal & Parking Allowances
- Flexible working time
- Company trip, Team building, Sports and Gyms.
2. Advance your career:
- We provide you with support to sharpen your skills and knowledge for further steps in your career path
- Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.
3. Break your limits:
The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.
4. Go Global:
The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of SPS. Our customers, which are 20% of Fortune 100, are located from around the world.
Notes: Only suitable candidates will be contacted and invited to participate an interview.
Kindly visit our website for further information [protected info]
Thank you for applying at SPS Vietnam.
**Note: "By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection ."
+ University degree
+ Excellent in German (B2, C1)
*** Technical skills and experience:
+ At least 2 - 3 years of working experience
+ MS Office (Word, Excel, PowerPoint)
*** Soft-skills:
+ Negotiation skill
+ Problem solving
+ Communication and interpersonal skills.
+ Leadership and supervision skills.
+ Planning and analytical skill
+ Presentation skill
+ Team working skill
*** Attribute:
+ Strong multi-tasking abilities
+ Good team player
+ Hardworking
+ Innovation and creativity
What are you waiting for? Join our international team today!
1. Great Benefits:
- Salary: up to 1100$ and bonus package (13th salary, KPIs bonus up to 3-month salary)
- Personal accident & health-care
- At least 12+ annual leave
- Meal & Parking Allowances
- Flexible working time
- Company trip, Team building, Sports and Gyms.
2. Advance your career:
- We provide you with support to sharpen your skills and knowledge for further steps in your career path
- Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.
3. Break your limits:
The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.
4. Go Global:
The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of SPS. Our customers, which are 20% of Fortune 100, are located from around the world.
Notes: Only suitable candidates will be contacted and invited to participate an interview.
Kindly visit our website for further information [protected info]
Thank you for applying at SPS Vietnam.
**Note: "By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection ."
Quyền lợi
Bonus package (13th salary, KPIs bonus up to 3-month salary)
Personal accident & health-care insurance
At least 12+ annual leave; Flexible working time
Personal accident & health-care insurance
At least 12+ annual leave; Flexible working time
Thông tin khác
Posted Date
17/03/2024
Job Level
Experienced (non-manager)
Job Function
Hospitality/Tourism > Front Office & Guest Services
Industry
IT Software/SaaS
Skill
German Translation, German Teaching, Project Management, Customer Service, Customer Relation
Preferred Language
Any
17/03/2024
Job Level
Experienced (non-manager)
Job Function
Hospitality/Tourism > Front Office & Guest Services
Industry
IT Software/SaaS
Skill
German Translation, German Teaching, Project Management, Customer Service, Customer Relation
Preferred Language
Any
Thông tin chung
- Ngày hết hạn: 16/04/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
SPS Vietnam Ltd is a part of Swiss Post specializing in Data Entry and Business Process Outsourcing services. As a company with strong and rapid growth, we have been recognized as a leading IT company and TOP 5 ICT in Vietnam. Our goal is to be a reputable worldwide service provider, providing...
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