Talent Acquisition Consultant

OVERVIEW OF POSITION
At Palazzo, the Talent Acquisition Consultant plays a critical role in attracting and securing top-tier talent to support our premium 5-star service standards. This position is responsible for end-to-end recruitment, employer branding, and managing key HR processes, ensuring a seamless and high-quality candidate and employee experience.
Key Responsibilities
1. Recruitment & Headhunting
• Manage full-cycle recruitment for positions across the luxury service sector (F&B, Hospitality, Operations, and Corporate functions)
• Proactively source and headhunt senior-level candidates (Manager to Director level)
• Build and maintain a strong talent pipeline to support business growth
• Partner with hiring managers to understand hiring needs and deliver effective recruitment strategies
• Ensure recruitment KPIs are met (time-to-fill, quality of hire, candidate experience)
2. Employer Branding & Social Media Management
• Manage and develop content for two recruitment-focused social media pages
• Plan and execute:
o Job postings and recruitment campaigns
o Internal culture and engagement content
o Visual content (photos/videos) for company activities
• Strengthen Palazzo's employer brand aligned with luxury service standards
• Propose creative initiatives to attract high-quality candidates
3. Onboarding & Offboarding
• Design and implement a professional onboarding process to ensure a smooth employee integration
• Manage offboarding procedures, including:
o Exit interviews
o Clearance and handover processes
• Ensure a consistent and positive employee lifecycle experience
4. Expat Management (Visa & Work Permit)
• Handle and manage all documentation for foreign employees, including:
o Visa
o Work Permit
o Temporary Residence Card (TRC)
• Ensure all expatriates are fully compliant with local labor regulations prior to onboarding
• Monitor and manage renewals and legal documentation timelines
• Coordinate with relevant authorities and external partners
5. HR Process & Compliance
• Develop and improve recruitment and HR-related processes
• Ensure compliance with labor laws and internal policies
• Prepare regular recruitment and HR reports