Technical Product Owner - 5 YOE

About the role

We are seeking a hands-on Senior Technical Product Owner (Team Lead, depending on experience and growth potential) to join VUS Edtech, the team behind the OVI product ecosystem.

This role sits at the intersection of technology, product management, and education. You will lead the full product lifecycle from ideation to execution while driving innovation, user experience, and operational excellence.

You will directly oversee VUS's key digital products (OVI Parents App, OVI IELTS, and other operational services like customer referral & loyalty system), and collaborate cross-functionally with academic, design, and engineering teams to deliver impactful and scalable online products for millions of learners and families.

KEY SCOPE OF WORK

1. PRODUCT & TECHNICAL DEVELOPMENT (60%):

a. Product Ownership (30%)

• Define clear business and user goals, write PRDs, and manage product backlogs.
• Lead user research and validation to deeply understand learners' and parents' pain points, and translate insights into actionable features.
• Proactively collaborate with design and engineering teams to ensure product quality, scalability, and technical feasibility.
• Proactively work with cross-department stakeholders or third-party vendors to enhance product functionality and ecosystem integration.

b. Cross-Department Collaboration (30%)

• Serve as the key liaison for IT (VUS Operational system like ERP CoreEdu, VCore, VHub) and Central Operation/System Coordination team, ensuring smooth integration and daily operations across systems.
• Coordinate with stakeholders from Curriculum Development, Academic, Marketing, Operations, and ASA Sales/Care to align product development with business goals.

2. PROJECT MANAGEMENT & PROCESS ENHANCEMENT (40%):

a. Agile (Scrum) project management (20%)

• Act as the Sprint Host, managing sprint planning, reviews, and retrospectives for the scrum team.
• Ensure timely delivery of sprints, while maintaining clarity, communication, and accountability.

b. Operational Excellence (15%)

• Analyze and refine internal product workflows and collaboration frameworks.
• Provide advisory and process optimization support for Product and cross-functional teams.
• Document key processes and ensure operational improvements are effectively executed.

c. Helpdesk tickets & ad-hoc product operations management (5%)

• Support with Helpdesk tickets management, newbie mentor and ad-hoc product operations tasks.

1. Experience requirements

• Minimum 5 years in Product Management/Ownership, preferably in-house tech/digital products.
• Hands-on experience working closely with backend systems on API design, system integration, database structure, and technical solution discussions.
• Solid experience in developing Edtech, LMS, CRM, platform products, or system integration projects is a strong advantage.
• Proven experience leading cross-functional teams (Engineering, Design, Data) in Agile environments.

2. Technical understanding & product management skills

• Proven experience in API documentation (Swagger/Postman), discussing API contracts, system flow and validating technical solutions with developers.
• Strong understanding of system architecture fundamentals (client-server, RESTful APIs, microservices)
• Able to translate business requirements into technical-ready specifications, including system flows, edge cases, and data impact.
• Strong skills in prioritization, PRD writing, backlog management, and sprint delivery.
• Experience participating in SIT, UAT, go-live planning, and incident handling is preferred.
• A data-driven mindset with basic understanding of product analytics & SQL logic is a plus.

3. On your personality:

• Strong sense of ownership, accountability, and ability to lead by influence.
• Proactive, structured thinker with high standards for product quality and system stability.
• Comfortable with changes (and sometimes, uncertainties) in a fast-paced, evolving environment.

Note: Vietnamese candidates only

• Stable and long-term commitment, young culture
• 24/7 insurance; Annual health check
• VUS scholarship for yourself & your loved ones
• 100% salary during probation period