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Mô tả công việc
Job Purpose
Serving customers walk in the Branch including inquiries, account opening requests, cash transactions and coordinate with related parties to ensure a smooth & effective customer service.
Key Responsibilities
Operation Function
Responsible for and to end on over the counter transaction on account opening, cash and non-cash transactions
Take responsibility on accuracy and monitoring of the branch's balancing activity on daily operations.
Customer Relationship
Proactively identify, manage and propose effective end to end solution to issues related to service delivery.
Resolve customer complaints, inquiries and problems.
Process & Compliance
Take accountability over the branch compliance to the standard operating procedures and ensure regulatory requirements are met towards achieving operational excellence.
Operational Authority
· Validation of over the counter transaction on opening accounts, cash and non-cash transactions
· Approve rates, cash and check deposits up to authorized amount.
· Program champion to all sales, service and compliance module in view of training and educating branch staff (if any)
· Supervise staff (if any) in ensuring service and compliance standards are met.
Yêu cầu
Requirements:
• University Degree in Business/Economics/Financial Engineering
• Minimum 1-2 years of customer service experience in banking is preferred
• Computer literate
• Attention to detail and strong math attitude
• Good interpersonal skill - friendly and polite
Good personal attributes - honest and able to work under pressure in a fast paced environment.
Quyền lợi
13th Fixed Salary, yearend bonus, 15 annual leave, private Medical Insurance for self and dependents
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Bảo hiểm
, Ngân hàng
, Tài chính công nghệ
Kỹ Năng
Customer Service, Bank Services, Teller Operations, Cash Handling, Communication
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thương lượng
CIMB Group is a leading ASEAN universal bank, one of Asia's largest investment banks, and one of the world's largest Islamic banks. Headquartered in Kuala Lumpur, Malaysia, we offer Consumer Banking, Commercial Banking, Wholesale Banking, Islamic Banking, and Asset Management products and services. As the fifth largest banking group in ASEAN, we have over 40,000 staff in 17 locations across ASEAN, Asia, and beyond. Our accelerated expansion in recent years has transformed us into a universal...
Quy mô công ty
Từ 101 - 500 nhân viên
