Tenant Coordinator (2 YoE) - BM Assistant/Executive

Quantity: 01.
Coordinate with and learn from the outsourced Tenant Coordinator (TC) team during the tenant pre-opening fit-out phase.
Participate in testing and commissioning (T&C), including inspection and acceptance of tenants' fit-out works.
Conduct asset and inventory verification during handover.
Develop operational plans and help ensure the SLUC project is fully ready for opening.
Coordinate office/mall space handover to tenants, including preparing handover documents such as drawings, equipment lists and technical documents, and organizing and participating in handover activities.
Prepare a detailed list of landlord works required for tenants, estimate budgets, propose implementation plans and supervise contractors through completion.
Coordinate with the Property Management team to support and monitor tenants and their contractors during construction and interior fit-out, ensuring works are completed on schedule and required legal, regulatory and building SOP requirements are met before tenants commence operations.
Coordinate with Customer Service (CS) and relevant departments to handle tenant inquiries and concerns, support tenant move-ins, orientations and move-outs, and maintain emergency contact and building access/pass lists.
Support lease termination and premises reinstatement by checking technical conditions when taking premises back from tenants.
Coordinate and log tenant service requests/work orders with the CS team and follow up on completion; maintain related records, documents and insurance matters.
Support building system maintenance and servicing, coordinate with vendors, contractors, tenants and building engineers, and assist with lease administration, including document preparation and renewal tracking.
Coordinate and follow up on operational, maintenance and repair works in accordance with approved plans; assist with building audits, reporting and day-to-day property management.
Assist with invoice coding, data entry and basic accounting tasks; monitor and report electricity and water consumption, incidents and other relevant matters, escalating abnormalities and proposing solutions.
Carry out other duties as assigned by the Chief Engineer (CE).
Working schedule: Monday to Friday, [protected info].
Workplace: TDVN Office - 241 Xuan Thuy, Cau Giay. The workplace will be transferred to WSH Commercial Centre (WSH) in 2027