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Mô tả công việc
1. Reception Manager Tasks
Receive all incoming calls from residents or tenants.
Distribute messages and letters to tenants.
Provide general information to all tenants (applicable to office buildings only).
Work closely with the engineering, security, and janitorial teams.
Update timesheets and working schedules of staff.
Guide residents and contractors on procedures related to moving in/out, fit-out works, and residence registration.
Manage subcontractors (if required).
Interview and assess customer service officers.
Develop and maintain a positive attitude through vocational training programs for
customer service staff.
2. Management Tasks
Supervise and take responsibility for the performance and productivity of subordinate staff.
Train customer service officers (if required).
Ensure all customer service staff maintain a high standard of personal appearance, uniform, and name badge as instructed.
3. Reporting
Prepare daily checklists for the customer service/front office team.
Maintain and update the daily logbook.
Follow up on job requirement lists and ensure timely completion.
Yêu cầu
Education:
Graduate from a College or University majoring in Business Administration, Hospitality, or a related field.
Skills & Abilities:
Strong communication, interpersonal, and negotiation skills for liaising effectively with colleagues, customers, and other stakeholders.
Good PC literacy and ability to work with IT resources such as databases and spreadsheets for information collection and management.
Excellent organizational and time management skills with the ability to multi-task and prioritize work efficiently.
Good report writing and presentation skills.
Ability to work effectively under pressure.
Creative, proactive, flexible, and eager to learn.
Strong teamwork, analytical, and problem-solving skills.
Solid business knowledge and good awareness of current issues.
Quyền lợi
Full salary-based social insurance coverage in accordance with Vietnamese Labor Law.
Personal health insurance provided by the company.
Commitment to a 13th-month salary.
12 days of fully paid annual leave per year.
Opportunities for training and professional development in Building Management and related skills
Thông tin khác
Thời gian làm việc
Hành chính: 5,5 ngày/ tuần, 8:00 - 17:00
Thông tin chung
- Ngày hết hạn: 25/03/2026
- Thu nhập: Thoả thuận
Nơi làm việc
- - Hồ Chí Minh: Quận 7
- - Hồ Chí Minh: Quận 4
- - Hồ Chí Minh: Quận 1
- - Hồ Chí Minh: Quận 2
- - Bình Dương: Hùng Vương, Thành Phố Mới, Thủ Dầu Một
- ...và 2 địa điểm khác
- Thu gọn
Founded in the UK in 1855, Savills is a global real estate services provider with over 600 offices worldwide, offering a wide range of services such as property management, consultancy, agency, valuation, investment, and research. Savills Vietnam was established from 1995 with two main offices in Ho Chi Minh City and Ha Noi. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make ...
Quy mô công ty
Từ 1000 - 5000 nhân viên
