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UX Designer
CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN
Địa điểm làm việc: Hà Nội
Hết hạn: 30/09/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Mô tả công việc
ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 900% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
At Crossian, we are dedicated to developing a cutting-edge, cross-border eCommerce platform that encompasses a wide range of solutions, including Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, and CRM. Our platform empowers businesses to:
Create tailored Storefront solutions for unique customer experiences.
Centralize payment gateways to effectively manage transactions and post-payment operations (e.g., refunds, chargebacks, claims, inquiries, etc.).
Seamlessly integrate various third-party services to build a comprehensive supply chain system, incorporating inventory management, catalogs, logistics tracking, and more.
Transform raw data from marketing campaigns, transactions, and user behavior into valuable insights that drive strategic business decisions.
We are currently seeking an experienced and highly motivated UX/UI Designer to join our Technology Innovations CoE. In this role, you will collaborate with our Tech team and other cross-functional teams to develop and enhance our product offerings, with a strong emphasis on user-centricity and data-driven decision-making.
As an UX Designer, you will be responsible for understanding user needs, defining design requirements, generating creative concepts, conducting research, prototyping, iterating designs based on real data. Your expertise will be crucial in driving innovation and creating exceptional user experiences within our Agile and dynamic Tech Startup environment.
WHAT YOU WILL DO
User Research & Analysis
Gather and evaluate requirements from the business team.
Conduct user research, usability testing, and A/B testing to gather insights and improve user experience of our store
Understand user needs and behaviors through data analysis and user research.
Conduct metrics for tracking data and measuring the performance of products and features.
Design & Performance Tracking
Create user flows, wireframes, prototypes for both mobile and desktop experiences.
Analyze data results and conduct enhancements based on A/B test outcomes.
Make design decisions based on data analysis to ensure a user-centered approach.
Continuously optimize conversion rates using persuasive design techniques and understanding user psychology, and user journey
Collaboration & Communication
Engage constructively and collaboratively with co-workers, developers, and the business team.
Present and explain design decisions and research results to stakeholders.
Iterate on designs based on feedback and data analysis.
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 900% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
At Crossian, we are dedicated to developing a cutting-edge, cross-border eCommerce platform that encompasses a wide range of solutions, including Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, and CRM. Our platform empowers businesses to:
Create tailored Storefront solutions for unique customer experiences.
Centralize payment gateways to effectively manage transactions and post-payment operations (e.g., refunds, chargebacks, claims, inquiries, etc.).
Seamlessly integrate various third-party services to build a comprehensive supply chain system, incorporating inventory management, catalogs, logistics tracking, and more.
Transform raw data from marketing campaigns, transactions, and user behavior into valuable insights that drive strategic business decisions.
We are currently seeking an experienced and highly motivated UX/UI Designer to join our Technology Innovations CoE. In this role, you will collaborate with our Tech team and other cross-functional teams to develop and enhance our product offerings, with a strong emphasis on user-centricity and data-driven decision-making.
As an UX Designer, you will be responsible for understanding user needs, defining design requirements, generating creative concepts, conducting research, prototyping, iterating designs based on real data. Your expertise will be crucial in driving innovation and creating exceptional user experiences within our Agile and dynamic Tech Startup environment.
WHAT YOU WILL DO
User Research & Analysis
Gather and evaluate requirements from the business team.
Conduct user research, usability testing, and A/B testing to gather insights and improve user experience of our store
Understand user needs and behaviors through data analysis and user research.
Conduct metrics for tracking data and measuring the performance of products and features.
Design & Performance Tracking
Create user flows, wireframes, prototypes for both mobile and desktop experiences.
Analyze data results and conduct enhancements based on A/B test outcomes.
Make design decisions based on data analysis to ensure a user-centered approach.
Continuously optimize conversion rates using persuasive design techniques and understanding user psychology, and user journey
Collaboration & Communication
Engage constructively and collaboratively with co-workers, developers, and the business team.
Present and explain design decisions and research results to stakeholders.
Iterate on designs based on feedback and data analysis.
Yêu cầu công việc
WHAT WE ARE LOOKING FOR
Required
Proven 2-3 years of work experience as a UX Designer, preferably in the eCommerce industry.
A strong portfolio showcasing your UX designs and data-driven projects.
Proficiency in utilizing Design Systems and advanced knowledge of Figma.
Understanding of iOS, Android, and website technological capabilities.
Experience with user research methodologies, usability testing, and data analysis.
Excellent time management and communication skills.
Ability to engage constructively with developers, designers, and other stakeholders.
Preferred
Previous experience in eCommerce product design.
Certifications in design or data analysis courses.
Knowledge of HTML/CSS
Required
Proven 2-3 years of work experience as a UX Designer, preferably in the eCommerce industry.
A strong portfolio showcasing your UX designs and data-driven projects.
Proficiency in utilizing Design Systems and advanced knowledge of Figma.
Understanding of iOS, Android, and website technological capabilities.
Experience with user research methodologies, usability testing, and data analysis.
Excellent time management and communication skills.
Ability to engage constructively with developers, designers, and other stakeholders.
Preferred
Previous experience in eCommerce product design.
Certifications in design or data analysis courses.
Knowledge of HTML/CSS
Quyền lợi được hưởng
WHAT YOU CAN EXPECT
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
Competitive salary
Guaranteed 13th month salary
Quarterly bonus & Year-end bonus as part of our profit sharing program
Full salary during probation
12 days work-from-home & 12 days of paid annual leave
Additional seniority paid annual leave
Global health insurance package for yourself and annual health check-up
A Pantry & a Crossian Cafe stocked with goodies, ready to serve
Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
General company T&D Program + dedicated T&D budget for managers
Other benefits in accordance to Company's Policy and Vietnam Labor Laws
We also have a working environment that:
You can work with real data, making a real impact on real customers.
Be part of a dynamic and innovative tech startup.
Collaborate with a talented and passionate team.
Opportunity for professional growth and development.
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
Competitive salary
Guaranteed 13th month salary
Quarterly bonus & Year-end bonus as part of our profit sharing program
Full salary during probation
12 days work-from-home & 12 days of paid annual leave
Additional seniority paid annual leave
Global health insurance package for yourself and annual health check-up
A Pantry & a Crossian Cafe stocked with goodies, ready to serve
Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
General company T&D Program + dedicated T&D budget for managers
Other benefits in accordance to Company's Policy and Vietnam Labor Laws
We also have a working environment that:
You can work with real data, making a real impact on real customers.
Be part of a dynamic and innovative tech startup.
Collaborate with a talented and passionate team.
Opportunity for professional growth and development.
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/09/2024
Giới thiệu công ty
Xem trang công ty
Crossian là công ty công nghệ và giải pháp phần mềm cung cấp nền tảng thương mại điện tử hàng đầu trong lĩnh vực e-Commerce với quy mô toàn cầu và mang tới các giá trị kinh doanh đích thực - Minh chứng của sự phát triển vượt trội, mạnh mẽ này chính là 5.000.000 USD doanh thu hàng tháng của một startup công nghệ trẻ mới gia nhập thị trường.
Crossian luôn hướng tới xây dựng một môi trường làm việc trẻ trung, hiện đại và sáng tạo cho tập thể thành viên công ty - Nơi họ có thể phát huy thế mạnh, tài năng và tập trung cao độ vào hiệu quả công việc.
Tại Crossian - Việc vun đắp một môi trường làm việc linh hoạt, năng động và sáng tạo giúp mọi tài năng có thể phát triển và cống hiến đã trở thành kim chỉ nam của doanh nghiệp công nghệ trẻ trung, hiện đại này.
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