Admin Officer (Aeon Mall Binh Duong - 341)

AEONMALL Vietnam Co., Ltd is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.
Because of business demand, we are in need of recruiting 01 Administration Officer.
+ Working location: AEON MALL Binh Duong Canary
+ Working time: On average 5 days/week and in shift (A shift 8:30 AM - 5:30 PM & C shift 1:30 PM - 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.
+ Report to: Executive
1. Ensure smooth and timely operation of daily business and good environment condition for the office. Manage office equipment like stationaries, printers, postage system, and office tools (internet, telephone, drinking water, cleaning in office, meeting room, ...). Do paper works like a request for approval, payment, monthly duty roster, and service contract. Celebrate interesting activities for office staff to create a good working environment for all staff and good relationships between all staff;
2. Manage and handle tenant violations to ensure all tenants strictly follow the regulations and procedures of the shopping mall and report to the supervisor if there is any violation. Ensure tenants submit all required legal documents before opening;
3. Support tenants with administrative tasks to ensure their smooth running (Check loading goods forms,..). Coordinate with relevant parties to organize tenant meetings, cleaning days, store manager meetings, and celebrate training if any,...;
4. Be responsible for data of all tenant staff, customer quantity, and medical room. Be responsible for customer supports like checking lost & found report, amount of trolley, baby cart, character cart, manner and attitude of customer support. Celebrate activities for tenants on special cases (environmental protection, Role Play Contest, ...). Make report monthly;
5. Prepare all necessary items for the training (booking room, documents, equipment, attendant list...) and ensure that all tenant staff are trained as per Company regulations. Summary feedback from participants, evaluate training programs, and send reports to supervisor correctly, timely;
6. Daily patrol the shopping mall to check tenant staffs working manner and make reports for the supervisor. Maintain good relationships with tenants to understand their training needs, and solve complaints, and comments from tenants. Training tenant staff to help tenants understand mall regulations clearly and obey them well;
7. Other duties as assigned.