Business Analyst

CÔNG TY CỔ PHẦN EASTGATE SOFTWARE

Địa điểm làm việc: Hà Nội

Hết hạn: 31/07/2026

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 3 - 5 năm

phần mềm business analyst software development mobile

Founded in 2014, Eastgate Software is a software development company that builds custom business solutions and applications. We are proud of our high-qualified staff who has more than 20 years of experience in software development including web, mobile and desktop applications.

We put quality and customer satisfactions at the top priority in every project we carry. Therefore, our German and US senior experts offer local consultancy for European and US clients.

As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

Your responsibilities:

Work as a Business Analyst in an Agile environment, collaborating closely with Product Owners, developers, QA, and stakeholders
Envision and analyze initial business requirements and support the definition of the initial project scope
Gather, analyze, and translate business needs into user stories, acceptance criteria, and functional specifications
Document business and functional requirements using appropriate artifacts such as wireframes, user stories, activity diagrams, use cases, and process flows
Support requirements planning, elicitation, analysis, validation, and lifecycle management in alignment with BABOK best practices
Facilitate effective communication between the development team and customers regarding implementation, QA issues, and requirement clarifications
Support UAT activities, including test preparation, defect clarification, and validation of implemented requirements
Prepare and maintain BA-related documentation, such as Requirement Traceability Matrix (RTM), user manuals, and UAT/training materials

With Senior Level:

Define the Business Analysis approach for each project, including elicitation techniques, documentation standards, and stakeholder engagement strategy
Plan and manage the requirements phase at the beginning of the project, including scope definition, prioritization, and risk identification
Lead and facilitate requirements elicitation workshops and stakeholder review sessions
Analyze business processes, user workflows, and system interactions to identify gaps and improvement opportunities
Document detailed and high-quality business requirements, ensuring clarity, consistency, and testability
Manage requirement changes, perform impact analysis, and support change control throughout the project lifecycle
Participate in peer reviews and inspections of requirements and analysis artifacts to ensure quality and alignment
Provide coaching and training to junior team members and prepare training materials as needed

The ideal candidate:

3-5 years of experience as a Business Analyst or Product Owner, with strong practical knowledge of BABOK and Business Analysis best practices
Proven experience in requirements planning, elicitation, analysis, validation, and lifecycle management
Strong skills in stakeholder management, requirements prioritization, and change control
Ability to model business processes, functional flows, and system interactions
Experience supporting UAT, solution validation, and post-release evaluation
In-depth experience with at least one prototyping tool (e.g., Balsamiq, Figma); experience with modeling tools is an advantage
Good command of English, especially spoken English
Domain knowledge in Logistics or Intelligent Transportation Systems (ITS) is an advantage
Priority given to candidates who actively apply AI tools to improve productivity in their work (e.g., using AI for requirement analysis, documentation drafting, process modeling, or workflow automation

Why you'll love working at Eastgate:

Attractive salary package
Eastgate Software is a Global Fortune 500 Preferred Vendor, so you will have an opportunity to work with many IT Experts around Europe and USA
Be emerged in a professional and motivating environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects
Flexible working time: 9:30 a.m to 6:30 p.m, Monday to Friday, No Overtime ( Only 8 working hours)
Performance review and appropriate gratification: twice a year
13th month salary + Project bonus
Free snacks, video gaming & movie nights, team social and sport activities
16 leave days/year (will be added an extra day each year and maximum 20 days for annual leave)

Thông tin chung

Thu nhập: Thỏa thuận

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 31/07/2026

Ứng tuyển tại web công ty

Giới thiệu công ty Xem trang công ty

Tên công ty: CÔNG TY CỔ PHẦN EASTGATE SOFTWARE.
Tên ngắn: Eastgate Software JSC.
Địa chỉ: VCCI Tower, F11, No.09, Dao Duy Anh St., Dong Da Dist., Hanoi, Vietnam, Hanoi, Vietnam.

Founded in 2014 by German and Vietnamese shareholders, Eastgate Software is today a fast-growing IT outsourcing company with international scope.
We take much care to establish and maintain a performance- and process-oriented, collaborative working environment.
Our approach is systematic and disciplined, thus we ensure that we have understood every detail before the beginning of the development. Simultaneously, we are also technology passionate and like it much to be challenged.
With the mission to meet the world's standards and bring all partners the best results, it is a mandatory and priority factor for Eastgate developers in English skills and ongoing technical training.
Eastgate's long-term goal is to become the strategic partner of more international corporates and build a cooperation network with medium size companies in Europe, USA, Japan and Australia.
Customer Obsession
Building an improved customer experience in every facet of a company.
Growth Mindset
Push boundaries to grow from Comfort zone - Fear Zone - Learning Zone - Growth Zone.
Acting with Integrity
Be honest and strong moral principles.
Does the right thing, even behind closed doors.

Quy mô công ty

Từ 26 - 100 nhân viên

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