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Mô tả công việc
1. Responsible for the establishment and promulgation of standards for all CCDs to comply with during flight and training activities.
2. Record and analyze any deviations from company standards. Ensure corrective actions and necessary adjustments are made in a timely manner to avoid undesirable trends.
3. Monitor updates in all operational manuals to ensure content accuracy and standardization, and ensure that related documentation, policies, and procedures are amended as required.
4. Supervise the development of standards and procedures to meet departmental (and third-party) needs, in compliance with national and international regulations, standards, and best practices.
5. Provide a forum for researching, evaluating, and implementing new suggestions to promote standard development.
6. Other assignments from the direct Manager.
Yêu cầu
1. Education:
- Bachelor's degree in any field.
2. Experience:
- Having at least 3-year flying experience at Purser/ Cabin Manager level.
- Experience in delivering results through large workgroups would be an advantage.
3. Language skills:
- Good at English with TOEIC minimum 700 or equivalent certificate (IELTS/TOEFL/...); or bachelor's degree in English.
4. Other requirements:
- Have good airline knowledge, such as Cabin Crew SOPs, Aviation Management, LOSA, and SMS.
- Experience in a customer service-based role.
- Proficiency in MS Office, Word, Excel.
- Possess essential soft skills to create and implement standard practices in line with corporate policies, legal regulations, and service standards.
- Excellent leadership skill.
Quyền lợi
Thưởng
KPI bonus every 6 months equivalent to 1x-3x of monthly salary
Đào tạo
Aviation standard training opportunities
Cơ hội du lịch
Many business trip opportunities, with extra 20 travel points
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Vận Tải > Dịch Vụ Hàng Không
KỸ NĂNG
N/A
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thương lượng
Nơi làm việc
- VIETJET PLAZA, Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam