Coordinator/Senior Coordinator, Warehouse Operations

• Monitor service providers to ensure compliance with customer and vendor requirements.
• Oversee processes and audits to meet customer standards.
• Problem Resolution - ensure issues are tackled immediately and escalate to warehouse supervisor when there are potential costs impact and service issues.
• Maintain operational reports and inventory records; ensure timely and accurate reporting.
• Review and propose processes which will help to achieve cost savings and ensure profitability.
• Plan, schedule, coordinate and set priorities work with the team, ensure proper assignment and adequate manning of facilities.
• Provide guide to services provider to meet the demands of customers in a professional manner.
• Plan and follow up trucking activities for CFS to port.
• Coordinate with vendors and customers on daily timelines and schedules; follow up on all daily operational activities to ensure timely completion and ensure adherence to agreed quality standards.
• Track and monitor deadlines; manage lapse in delivery of logistics services.
• Accept, verify and process all paperwork required for logistics movements in the assigned area; follow up on rejected or missing paperwork.
• Verify invoices and handle billing processes.
• Attend regular meetings with local logistics service providers to discuss current issues.
• Respond to queries and maintain good relationships with various stakeholders.
• Execute operational policies and keep up with changes in regulations, ensuring compliance.
• Identify and improve processes to increase efficiency and minimize mistakes.