Mô tả công việc
Customer Service:
• Handle customer inquiries regarding shipment status, schedules, rates, and documentation.
• Maintain good relationships with customers and overseas agents.
• Provide shipment updates and proactive communication for any delay or issue.
• Follow customer SOP and ensure service quality.
Operations:
• Arrange booking with shipping lines / co-loaders.
• Coordinate export and import shipments from booking until cargo delivery.
• Monitor vessel schedules, cargo loading, and shipment movement.
• Coordinate with trucking companies, customs brokers, and carriers.
• Follow up SI, VGM, AMS/ISF/AFR filings when required.
• Ensure smooth cargo movement and timely shipment handling.
Documentation:
• Prepare and verify shipping documents: Bill of Lading, Shipping Instruction (SI), Debit Note / Credit Note.
• Ensure accuracy of documentation and system update.
• Handle invoicing and file closing.
Yêu cầu
Qualifications
• Bachelor's degree in Logistics, Supply Chain, International Business, Import-Export, or related field.
• Minimum 3 years of experience in Seafreight Operations / Customer Service in a freight forwarding or logistics company.
• Good knowledge of ocean export/import procedures and shipping documentation.
Quyền lợi
Thưởng
Bonus
Thông tin khác
NGÀY ĐĂNG
30/06/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
N/A
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
- Thu nhập: 20tr-30tr /tháng
Nơi làm việc
- Level 18, The Nexus Building, 3A, 3B Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/07/2026
Overview Established in 2014, EasySpeed Supply Chain Co.,Ltd. is a leading innovator in cross- border e-commerce logistics, providing intelligent, end-to-end solutions for global import and export operations. With an annual revenue exceeding 1 billion U.S. dollars, a global presence spanning 22...
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