Mô tả công việc
Job Description
We are looking for a motivated and detail-oriented Customer Service Executive to join our logistics team. This position is suitable for fresh graduates or candidates with less than 1 year of working experience who are passionate about international logistics and customer service.
Main Responsibilities
• Support and follow up shipment processes to ensure smooth delivery and customer satisfaction.
• Coordinate with customers, overseas agents, vendors, and internal departments regarding shipping arrangements.
• Prepare and handle import/export documents such as Arrival Notice (AN), Manifest submission, eD/O, B/L, Pre-alert, and related shipping documents.
• Track cargo status and provide timely shipment updates to customers.
• Input billing and shipment data into the system accurately.
• Maintain and organize shipment documents and records.
• Support other assignments from supervisors and management.
Yêu cầu
• Bachelor's degree in Logistics, International Business, English, or related fields.
• At least 1 year of experience in logistics, forwarding, import-export, or customer service operations.
• Good English communication skills in both speaking and writing (daily working environment in English).
• Good command of Microsoft Office (Excel, Word, PowerPoint).
• Careful, responsible, willing to learn, and able to work under pressure.
• Positive attitude and good communication skills.
Benefits
• Salary range: 10-13 million VND (negotiable)
• Opportunity to work in an international logistics environment.
• Clear career development path in logistics and customer service field.
• Young, supportive, and dynamic working environment.
• Competitive salary and benefits based on performance.
Location: Dien Bien Phu Street, Binh Thanh District, Ho Chi Minh City
Working hours:
- Monday to Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 12:00 PM (Work From Home)
Additional Information
The suitable position or department may be further discussed with candidates after the probation period based on individual strengths and performance
Quyền lợi
Thưởng
Competitive salary and benefits based on performance
Đào tạo
Opportunity to work in an international logistics environment
Hoạt động nhóm
Opportunity to work in an international logistics environment
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Thông tin khác
NGÀY ĐĂNG
25/05/2026
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Cargo Tracking, Document Management, Logistics Operation, MS Office, Shipment Management
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
- Thu nhập: 10tr-13tr ₫/tháng
Nơi làm việc
- 1st Floor HUD building, 159 Dien Bien Phu, ward 15, Binh Thanh districs, Ho Chi Minh city
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/06/2026
