Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice,
modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Yêu cầu
Minimum B2-level English certificate.
Only accept English CV
Strong English communication skills (verbal and written) over and above any one nativelanguage listed above.
Flexible for 24/7 rotational shifts, including weekends and holidays.
Willing to relocate to Vietnam and work in a fast-paced, multicultural environment.
Quyền lợi
Base Salary: 7.500.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Monthly KPI Incentive: Up to 1.200.000vnd/month
100% salary in 2-month probation time.
Great multicultural working environment with career growth opportunities.
14 days of leave/year.
13th Monthly Salary
Annual Health Checkup.
Thông tin khác
Thời gian làm việc
5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader).
Rotating shifts: 9 hours/shift/month
(including 1.5 hour rest).
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: QTSC1, Quang Trung Software City, Phường Trung Mỹ Tây (Quận 12 cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 29/05/2026
