Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
1. Providing mall concierge services which include attending to tenants and shoppers' queries;
2. Assisting in customer loyalty programs, mall redemption programs and the sale of shopping vouchers;
3. Provided administrative support;
4. Attend to shoppers' enquiries;
5. Prepare daily reports;
6. Managed incoming calls to ensure customer's queries, and answer promptly and professional;
7. Provided solutions to solve customer's issues;
8. Managed Lost and Found Items, Child Lost, Wheelchair service...;
9. Worked and coordinated with other teams to run smoothly day to day operation of the mall;
10. Provided mall information and free services to shoppers;
11. Assist in advertising & promotions activities such as managing mall's Loyalty Program, gift redemptions, gift vouchers es and all aspects of support.
12. Build good relationship with shoppers to give them the best service as well as smooth experience when shoppers are visiting the mall.
13. Undertake ad hoc projects and responsibilities that may be assigned from time to time.
Yêu cầu
- Bachelor's degree
-Good command both of English and Vietnamese writing and speaking skills
-Computer skills with proficient in software programmers including but not limited to Microsoft Word, Excel and PowerPoint.
-Minimum 2 years' relevant experience in retail.
-Excellent communication, interpersonal skills, trouble shooting
-Can-do attitude; work by heart
- Able to perform shift duties including weekends and Public Holidays
-Team player with ability to work independently
-Good appearance
Quyền lợi
Compulsory insurance
Bonus
Health care (Including Health Insurance, Health screening & Accident Insurance)
Training
Annual Leave
Teambuilding
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Thông tin chung
- Ngày hết hạn: 22/02/2024
- Thu nhập: Trên 9 triệu
