Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Yêu cầu
Graduated from High school or equivalent academic level
Fluency in English (Speaking, listening, writing, and reading) - working 100%English.
Receive English CVs
Quyền lợi
Average Income: 10.000.000 - 13.000.000vnd/month.
Base Salary: 7.500.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Monthly KPI incentive: 900.000 - 1.200.000 vnd/month.
100% salary in 2-month probation time
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader).
Rotating shifts: 9 hours/shift/month
(including 1.5 hour rest)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Onehub Saigon Tower 1 - Đường D1, Phường Tăng Nhơn Phú (Thành phố Thủ Đức cũ)
- - Hồ Chí Minh: Tòa nhà QTSC 9 Công Viên Phần Mềm Quang Trung, Phường Trung Mỹ Tây (Quận 12 cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 31/07/2026
