Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound,
outbound, email, chat, and messaging on various topics such as: additional travel advice,
modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and
processes.
Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service
Yêu cầu
Associate or bachelor's Degree in related field from a four-year college or university with 1 years of relevant experience preferred
Strong communication skills, both written and verbal
Fluent in English, French
Proficiency in Microsoft Office
Flexibility on 24/7 environment
Quyền lợi
Benefits
Full social insurance coverage in accordance with labor law.
13th month salary
Free annual health check-up (once per year).
Public holidays and 14 annual leave days per year.
Annual company trip and team-building activities.
Career Development & Working Environment
Opportunity for performance evaluation and internal promotion to higher positions.
Professional training provided before officially starting the job (training period is fully paid).
Company-provided laptop/computer, mobile phone, and necessary working tools.
Modern working environment with relaxation area, café, and fully equipped cafeteria.
Thông tin khác
Thời gian làm việc
5 days working
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: QTSC1, Quang Trung Software Park, District 12, Phường Trung Mỹ Tây (Quận 12 cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/04/2026
