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Mô tả công việc
Mô tả Công việc
Receive, consult, and introduce suitable products to customers through channels such as hotline, email, website, etc.
Handle inquiries and complaints related to the use of services/products or Vikki Bank's service quality.
Accurately record customer requests and forward them to relevant departments or update into the system as required.
Summarize and report customer feedback for service/product improvement.
Perform other duties as assigned by direct management, willing to work on a 24/7 rotating shift schedule.
Yêu cầu
Yêu Cầu Công Việc
Job Requirements:
Male/Female, aged 20-35.
Minimum education: College degree or higher (majors in Economics, Finance, Banking, Business Administration are preferred).
No prior experience required, training will be provided.
Clear and fluent communication, standard accent, avoid regional wording.
Good problem-solving skills, professional attitude, willingness to learn, able to work under pressure.
Proficient in office applications.
Willing to work on rotating shifts (24/7).
Basic English communication is an advantage (not mandatory).
Benefits:
Attractive income including fixed salary, performance bonuses, and company benefits.
Shift work with 1 flexible day off per week.
Structured training in customer service skills and banking knowledge.
Long-term labor contract with full insurance.
Full employee benefits as per company policy.
Opportunities to join extracurricular and team-building activities.
Workplace: Galaxy Innovation Hub Smart Building, District 9.
Professional, modern, and friendly working environment.
Stable and long-term career development opportunities.
Quyền lợi
Laptop
Chế độ bảo hiểm
Phụ cấp
Xe đưa đón
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
CLB thể thao
Thông tin chung
- Ngày hết hạn: 10/10/2025
- Thu nhập: Cạnh tranh
Nơi làm việc
- Galaxy Innovation Hub - D1 Road, Hi-Tech Park, District 9, HCMC.
