Head of Supply Chain

1. S&OP PLANNING (Core Function)
• Design and lead the S&OP process as the primary integrating mechanism between Commercial (CGO/Sales), Supply (Farming, Liên Kết), Post-Harvest, and Finance
• Connect demand signals from CGO/Sales into a unified supply plan - the role receives and integrates demand inputs, but does not create demand
• Own monthly S&OP cycle end-to-end: demand review, supply review, gap identification, reconciliation, and executive sign-off
• Translate demand plan into operational commitments: harvest schedule, Liên Kết sourcing, Post-Harvest capacity, DC routing, channel delivery
• Build and maintain rolling forecast process: ensure Commercial, Supply, and Finance are operating from one set of numbers
• Develop Make-vs-Buy framework: define when to source from internal farms vs Liên Kết based on cost, quality, availability, and strategic priority
• Build E2E Supply Planning model: plan from crop scheduling (owned farms + Liên Kết sourcing) through post-harvest processing, finished goods preparation, to final logistics - understanding the true capacity ceiling of the entire system by SKU and season, enabling credible and reliable commitments to each channel
• Design contingency protocols: supply shortfall, weather disruption, seasonal demand spikes
• Establish S&OP governance: meeting cadence, data standards, escalation paths, and decision rights between Commercial and Operations
2. POST-HARVEST OPERATIONS
• Lead end-to-end post-harvest operations: receiving, pre-cooling, grading and sorting by quality tiers tailored to different customer groups and channel requirements, processing, packaging, and quality check at Post-Harvest Centers and DCs
• Define and implement WinEco Quality Standard in close collaboration with QAQC - establishing a proactive internal benchmark that sets the bar for all channels (WCM, B2B, HoReCa, Export), rather than reacting to individual customer requirements
• Build multi-channel capability: design Post-Harvest Center operations to serve multiple channels simultaneously with channel-specific specs and routing
• Drive recovery rate improvement and shrinkage reduction
• Coordinate QC at Post-Harvest Centers and DCs in partnership with QA Lead
3. LOGISTICS
• Own end-to-end logistics from Post-Harvest Hubs/Platforms → DC → customer delivery
• Design routing and distribution model by channel: WCM, B2B, HoReCa, Export
• Optimize cost-to-serve while maintaining OTIF performance
• Manage third-party logistics partnerships (DC operators, cold chain carriers)
• Build real-time logistics tracking and OTIF visibility
4. COLD STORAGE & PRESERVATION
• Establish and maintain cold chain compliance: pre-cooling, cold room, refrigerated transport
• Develop preservation protocols by SKU to maximize shelf life and minimize waste
• Plan cold storage capacity to match seasonal supply fluctuations
• Evaluate and implement new preservation technologies to extend product shelf life
5. PACKAGING DEVELOPMENT
• Lead packaging strategy: material selection, format, spec by channel and SKU
• Develop packaging that supports added-value products: cut vegetables, salad kits, ready-to-cook
• Drive sustainability and cost efficiency in packaging without compromising quality
• Coordinate with R&D and Commercial on new product packaging requirements
6. OPERATIONS INNOVATION
• Identify and implement automation and technology solutions across post-harvest operations
• Develop added-value processing capability: cut veg, salad kit, fresh-cut - unlocking premium margin
• Build digital operations: Post-Harvest dashboard, real-time production tracking, alert systems