COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...); E-commerce, Thương Mại Điện Tử, Bán Hàng Online - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
LitGroup JSC takes great pride in being a reputable and professional data solution provider catering to the needs of e-commerce businesses. Our primary focus at Litgroup is to offer our valued customers the utmost in quality and security, ensuring a seamless data processing experience that is efficient and prompt. Established in 2011, Litgroup holds ownership of 4 brands: LitExtension, LitCommerce, Litos
and BulkFlow . Currently, we're supporting over 200 e-commerce platforms in more than 80 countries worldwide, garnering a remarkable customer satisfaction rate of over 95%.
With the goal of expanding our service offering globally, we are looking for candidates with a sense of responsibility and willingness to learn, grow and succeed together.
If you aspire to be part of a company that fosters a professional and amicable working environment, Litgroup presents the ideal opportunity for you.
Website
[protected info]/
Nhân viên Customer ServiceĐịa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng; Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng
JOB DESCRIPTION
Efficiently handling and resolving customer issues and inquiries regarding LitCommerce products
Collaborating with Tech Support to provide timely solutions to users
Collecting customer reviews to boost app ratings and improve service
REQUIREMENTS
Proficient in English speaking and writing skills: IELTS 6.0 or TOEIC 750 equivalent;
Available for flexible work shifts;
Ability to work independently, collaborate effectively, and pursue self-directed learning;
Experience in customer service, e-commerce, and basic IT knowledge are advantages.
BENEFITS
Total target income: 9.000.000 - 13.000.000 VND/month ( Include P1, P2, P3) + Other Support
Bonus: according to the team's Regulation.
Total target income is based on performance. Performance is evaluated quarterly, with potential for advancement.
Holiday, Year-end, New Year, and performance bonus.
Flexible remote working schedule
Structured approach to Customer Service basics.
Monthly in-house coaching and mentoring programs.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 8/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW