IT BA / PO Intern - AI Startup, Tech background, Onsite HCMC Only

Location: Onsite D1, HCMC. Able to commit to a minimum of 4 days per week for a 3-month to 6-month internship.
Only candidates with tech background is considered. Business background no need to apply.
ABOUT US
We are an AI-powered Workforce Development Platform that enables Personalized Upskilling & Reskilling, hands-on Job Simulation, and Job Placement to create impactful outcomes for talents and employers.
Our vision is to create a universe where everyone has the opportunity to unlock their full potential and thrive in the Future of Work.
Our mission is to bridge the gap between traditional learning and employment through AI-powered upskilling and reskilling solutions.
THE HIRING PROCESS
Step 1: Submit your application/CV
Step 2: Receive a short take-home case (you'll have 3 days to complete) & submit your solutions
Step 3: Final in-person interview to walk us through your thinking, approach, and learnings - plus mutual fit discussion
Step 4: Decision & offer
SCOPE OF WORK
This isn't your typical coffee-fetching, file-organizing internship. As a Product Management / Product Owner Intern, you'll immerse yourself in the dynamic world of tech product management and our Product Development Process - from user insights and strategy to product launches and post-launch evaluation. Specifically, you will:
A. Product Strategy & Discovery
Audience & Market Research: Identify user segments (learners, educators, businesses), clarify needs and pain points through user interviews/surveys, and analyze competitor/industry trends.
Insights & Prioritization: Synthesize findings into data-driven insights. Contribute to product roadmap discussions, ensuring alignment with Edtronaut's mission and value propositions.
B. Product Design & Development
Craft clear, actionable BRDs/PRDs/SRS with structured problem statements, user stories, features roadmap, prioritization and Acceptance Criteria with technical specs for Engineer team to develop from User and market research and business needs.
Conceptualization & Prototyping: Collaborate with UI/UX to craft wireframes/mockups, define user flows, and refine features based on feedback.
Testing & Iteration: Facilitate test sessions to validate solutions, gather feedback, and adjust product requirements. Support the dev team by clarifying user stories and acceptance criteria.
Project Management: Lead and Co-ordinate project team to deliver OTIF On Time and In Full
C. GTM (Go-To-Market) Planning & Delivery
Launch Preparation: Define key target audiences, craft clear value props, and coordinate positioning. Collaborate with Marketing/Growth teams on campaign strategy, content planning, and KPI setting.
Product Rollout & Post-Launch: Oversee or assist in pilot/beta launches, track performance metrics (OKRs, adoption, user satisfaction), and propose iterative improvements. Partner with Learner/Sales Success teams for successful onboarding and user retention.
D. Ongoing Evaluation & Optimization
Performance Tracking: Monitor data (engagement, retention, feedback) to spot opportunities for optimization.
Continuous Improvement: Identify next-phase features, champion best practices, and refine product processes to ensure Edtronaut remains at the forefront of AI-driven workforce development.
WHO ARE WE LOOKING FOR
We're looking for someone who doesn't just fit into a role but is excited to own it and grow with it. This is a role for a builder - a thinker, a doer and a problem solver -someone who takes initiative, and has a bias for action. We want someone who doesn't just "do tasks," but aspires to become a well-rounded Product Management Executive.
You may be an intern today, but you'll be developing the foundation to manage full product lifecycles, make data-driven decisions, and drive the success of AI-driven solutions at scale. You're a great match if you:
Technical Understanding & Collaboration
Eager to Learn Agile/DevOps: Familiarity with basic software development processes (Agile, Scrum, Kanban) is ideal.
Comfortable with Tech Conversations: You don't need to code daily, but you're not afraid to discuss system architecture, APIs, or data flows with engineers.
Ability to craft clear, actionable BRDs/PRDs with structured problem statements, user stories, features roadmap, prioritization and acceptance criteria with technical specs for Engineer team to develop from User and market research and business needs.
Well informed about AI: You want to learn how AI models, infrastructure, and integrations fit into modern product roadmaps - and keep up with emerging AI trends.
2. Product Lifecycle Enthusiasm
Big-Picture Thinking: Excited to participate in every product stage-ideation, prototyping, launch, iteration-and eventually be able to prioritize features (e.g. using MoSCoW, RICE frameworks).
Iterative Mindset: You embrace continuous improvement, seeing a product as never "done" but always evolving based on feedback and metrics.
3. Data-Driven Decision Making
Analytical Approach: Whether it's user analytics or market research, you're eager to dig into data, define KPIs, and track product performance.
Proficiency in Data Tools: Ready to learn (or have some exposure) to SQL, Excel, BI tools (e.g., Tableau, Power BI) for gathering and interpreting insights.
4. User-Centric Mindset & UI/UX Basics
Advocate for the User: You empathize with end-users' needs, strive to co-create experiences that delight them, and stay current with UI/UX best practices.
Collaborative with Designers: Willing to translate user research into actionable requirements, ensuring product decisions reflect real-world usability.
5. Business Acumen
Strategic Perspective: You see how product features tie into revenue, market trends, and broader business goals.
Competitive Insight: Intrigued by industry shifts, competitor moves, and potential new revenue models in EdTech/HRTech and AI.
Business & User-Focused: Understand the importance of aligning product efforts with clear business objectives for maximum impact.
6. Project Management & Communication Skills
Clear & Concise: Comfortable articulating technical concepts to non-technical stakeholders - and vice versa.
Stakeholder Management: Eager to learn how to negotiate priorities, handle expectations, and maintain alignment among cross-functional teams.
Leadership Potential: You aim to inspire and guide teams-even without direct authority-driving product success collaboratively.
Project Management: experience and skilled in project management and team co-oridination to deliver output and drive results.
Basic Requirements:
Pursuing or graduating in a related field (Computer Science, Information System Management Engineering, etc.).
Familiar with user research methods, agile workflows, and basic product metrics.
Proficient in collaboration and other PM tools (e.g., Trello, Jira, Notion, Figma / Sketch / Adobe XD, GitHub / GitLab / Bitbucket, etc.) and comfortable presenting findings.
Bonus: Past exposure to EdTech, AI-driven products, or experience with GTM or marketing strategy.
Able to commit to a minimum of 4 days per week for a 3-month to 6-month internship.
WHY US
Hands-On Impact: Contribute to actual product features and see it brought to life by software engineers and AI specialists while driving the GTM
Develop New Skills: Sharpen your skills in Product Management domain including market and users research, product development and, GTM strategy, and Critical Thinking & sharpen Communications and Presentation skills
Build a rich product management portfolio while working at the intersection of AI, education / HRTech / Workforce Development, and user experience. Upon successful completion, receive endorsements or certifications.
Immerse in Startup Life: Gain firsthand experience in the fast-paced, high-impact world of startups.
Exposure and Insights to Tech Startup - with a focus on AI & EdTech - Upskilling & Reskilling, Workforce Development.
Team: Working with a youthful and fun team, mostly Gen Z, the founding team with solid experience and proven record globally and in VN including Consumer (Unilever, Nestle, Danone, etc.) and Tech (Lazada SEA, VinShop/One Mount Group, etc.), Retail and B2B.