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Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound,outbound, email, chat, and messaging on various topics such as: additional travel advice,modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, andprocesses.
Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Yêu cầu
Proficiency in Korean(Listening,Speaking, Reading, Writing). The Topic 6or higher is required
Basic English skills
Graduated from High school or Higher Education
Loud and clear voice
Quyền lợi
Join the insurance regimesaccording to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: QTSC Building 1 - No. 14 Street, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City., Quận 12
Việc làm Hồ Chí Minh
Thông tin chung
- Ngày hết hạn: 10/01/2025
- Thu nhập: 22 - 23 triệu VNĐ