Medical Secretary (Thư Ký Y Khoa)

Mô tả Công việc
A. General purpose of the position:
Perform secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.
Be Translator/ Interpreter for Doctors
B. Key duties and responsibilities:
1. Welcoming
2. Telephone/email handling
3. Booking appointment and scheduling
4. Orion System using
Technical expertise of Orion system using: Appointment, Registration, Clinic, Scan Management and other modules when applicable.
5. Admin supporting to Doctor.
- Update consultation schedule of doctors
- Organize and arrange patient's queue with appropriate and efficient manner
- Prepare patient file, necessary documents for consultation
6. Being interpreter/translator
- Interpret for doctors/patients and patient family
-Translate medical documents related to OPD patient (medical report/certificate, results, patient education materials, procedures...)
7. Reporting
- Report difficulties with patient, patient's complaint
- Make other reports when require
8. Training and meeting
- Train and supervise new medical secretary
- Update job knowledge by participating in educational opportunities; reading professional publications
9. Management of reception area and consultation room