Mô tả công việc
Handle incoming calls from the Call Center, provide product consultation, answer customer inquiries.
Receive and input all the orders (Rx/stock) from all required channels into ordering system.
Monitor delivery progress, coordinate with relevant department to ensure timely fulfillment and on-time delivery.
After-sale-service handling (complain, return, warranty) / Process credits management to avoid impacting customer payment
Process credits (returns, warranties) on time to avoid impacting customer accounts.
Prepare reports and collaborate with Sales, Accounting, and Marketing on related programs and activities
Yêu cầu
Bachelor or College degree.
Strong communication and customer service skills.
Good command of English (spoken and written).
Proficient in Microsoft Office.
Preferable to have knowledge of refraction.
Prior relevant experience is a plus.
Quyền lợi
Probation: 2 months (100% salary during probation)
Laptop provided
Social Insurance, Health Insurance, Unemployment Insurance as labour law
24/7 Accident and Healthcare insurance
Annual health check-up
Trade Union benefit such as birthday, wedding, 08/03, Mid Autumn,...
Lens and Frame purchase policy for employee and family members
Bảo hiểm xã hội, Du lịch hàng năm, Khám sức khỏe định kỳ, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 7 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Tầng 17, UOA Tower, Số 6 Đường Tân Trào, Phường Tân Mỹ (Quận 7 cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 18/07/2026
