Ocean Freight Operations Senior Coordinator (Sea Master)

Mô tả Công việc
1. Documentation & Shipment Coordination
Receive handover files from Customer Service and create shipment consoles in CW1 on time.
Receive Shipping Instructions (SI), Verified Gross Mass (VGM), and Importer Security Filing (ISF) documents from clients; review and verify accuracy.
Prepare draft HBL/FCR and proforma invoices, submit them to clients for confirmation, and issue final documents after approval.
Submit SI and VGM to carriers or NVOCCs before document cut-off deadlines.
Review draft MBLs carefully to ensure consistency among MBL, HBL, and manifest details.
2. Compliance & Regulatory Filing
Arrange and monitor AMS, e-Manifest, and ISF filings in a timely manner.
Follow up filing status and coordinate with relevant parties to resolve discrepancies promptly, minimizing the risk of penalties.
Ensure compliance with all ocean freight regulations, company processes, and KPI requirements.
3. Financial & Vendor Management
Collect invoices from carriers, NVOCCs, and vendors; verify accuracy before submission.
Coordinate with Operations Finance for CW1 entry and transfer documentation to COE for payment processing.
Ensure timely payments to obtain Seaway Bills, Telex Releases, or Original MBLs before vessel arrival.
Prevent late payment charges, demurrage (DEM), and detention (DET) costs at destination.
4. Cargo Release & Documentation Control
Provide required documents to carriers and NVOCCs for obtaining Original MBLs, Seaway Bills, or Surrendered/Telex Released MBLs.
Upload all shipping documents into CW1 e-Doc.
Issue Original or Telex Released HBLs to clients upon receipt of required payments and Letters of Indemnity (LOI).
Keep overseas agents informed of cargo release status.
5. Communication & Stakeholder Coordination
Send pre-alerts to overseas agents on time.
Coordinate closely with Sales, Finance, Logistics, Legal, and other departments to ensure smooth shipment execution.
Maintain effective communication with clients, carriers, NVOCCs, vendors, and overseas agents.
6. Problem Solving & Continuous Support
Proactively identify and resolve operational issues and unforeseen problems.
Perform additional duties and responsibilities assigned by the Supervisor or Manager.