[Online/HCM] Công Ty Arches Corporation Tuyển Dụng Nhân Viên Hỗ Trợ Dịch Vụ Khách Hàng Full-time 2026 (Lương Cơ Bản 15 - 30 Triệu)

COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài; Khởi Nghiệp - Startup - Lĩnh vực kinh doanh: Nhân Sự, Tuyển Dụng; Tư Vấn Chiến Lược Quản Trị Kinh Doanh - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info]
Arches is the leading knowledge-sharing platform connecting experts in Asia with clients from all over the world.
Arches connects Asia's industry specialists across sectors and functions with Investment & Corporate Strategy clients to assess an industry, a market, or a company to evaluate its business risks or opportunities.
Arches provide services that connect customers worldwide with the knowledge and experience of experts who are active on the front lines of each region and industry.
Expert Knowledge Bank: Enables access to experts' specialized knowledge;
Expert Matching: Interact with experts with pinpoint questions you want to ask;
Expert Solutions: Get a market study and strategic advice on specific themes.
Website: [protected info]/
Linked in: [protected info]
Expert Network Services (ENS)
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian; Online - Chuyên môn: Hành chính, Nhân sự; Bán hàng (Sales); Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng; Từ 20 Triệu VNĐ trở lên / Tháng
JOB DESCRIPTION
The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages ​​​​​​​​​​across the area and has unmatched recruitment capabilities to find experts from any industry or niche.
Project Understanding and Ideal Expert Profile Identification
Gain a thorough understanding of client project needs based on main topics and client characteristics.
Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
Recruiting Expert Candidates (Main Focus)
Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
REQUIREMENTS
Background
1 - 3 years of professional experience in sales, recruitment, client service, or related fields
Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC
Additional language skills are a plus!
Competencies
Adaptability in a fast-paced environment
Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success.
Results-focused - Consistently track, measure , and improve to meet and exceed goals.
Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes.
Collaborative approach - Open to seek support and working with the team to achieve the best results.
BENEFITS
Compensation & Benefits
Competitive base salary with performance reviews every 6 months
Annual Bonus - 1-month gross salary
Paid Leave - 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
Private Medical Insurance
Self-learning Budget - Up to $1000 per year
Career Growth
Rapid Career Advancement - ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
Build a High-Caliber Network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
Engagement
Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
Flexible Work Arrangements: Office 3 days, Online 2 days
Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 26/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Client Service Associate
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian; Online - Chuyên môn: Hành chính, Nhân sự; Bán hàng (Sales); Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng
JOB DESCRIPTION
As a Client Services Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies.
Project Understanding and Ideal Expert Profile Identification
Gain a thorough understanding of client project needs based on main topics and client characteristics.
Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
Recruiting Expert Candidates (Main Focus)
Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
REQUIREMENTS
Background
Undergraduate degree
2 - 4 years of professional experience in sales, recruitment, client service, or related fields
Fluency in English (both verbal and written) - Able to communicate confidently with a diverse network of experts across APAC
Additional language skills are a plus!
Competencies
Adaptability in a fast-paced environment
Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success.
Results-focused - Consistently track, measure, and improve to meet and exceed goals.
Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes.
Collaborative approach - Open to seeking support and working with the team to achieve the best results.
WORKING HOURS
Working hours: 03:00 PM - 00:00 AM (Indochina Time, GMT+7)
5 Working Days per Week: Monday to Friday.
BENEFITS
Compensation & Benefits
Competitive base salary with performance reviews every 6 months
Monthly performance-based incentive up to $900
Annual Bonus - 1-month gross salary
Paid Leave - 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
Private Medical Insurance - Includes dental coverage
Self-learning Budget - Up to $1000 per year.
Career Growth
Rapid Career Advancement - ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
Build a High-Caliber Network - Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
Engagement
Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
Flexible Work Arrangements: Office 2 days, Online 3 days
Arches is more than a company-it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 26/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW