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Mô tả công việc
General Missions
The Online Travel Consultant will be responsible for selling products in all categories, responsible for the preparation of complex itineraries including a mix of products and to actively solicit, advise on best value, location, and mode of travel to clients in order to meet client needs whilst ensuring maximum customer service levels and satisfaction.
Specific Duties
Managing a client portfolio
Communicate directly to client in a professional manner via email/ phone/ direct sale meeting/ OTA channels (if any)
Elaborating on tour programs according to clients' request and consequently following sales department procedures
Creating and sending quotations
Co-operating with the operation and accounting departments to follow up after tour programs and ensure the successful completion of the tour program created
Provide attentive, friendly, and effective customer service to all internal and external customers in an accurate and timely manner
Participate fully as a team member to assist as needed in completing all functions related to servicing the client, including selling additional products
Submit sale report and revenue report on a weekly, monthly and yearly basis to manager
Carry out other tasks assigned by manager to the best of their ability
More to be discussed during the interview
Yêu cầu
Excellent levels of both spoken and written English
At least 1 year experience in selling cruises or inbound tour operation
Knowledge and experience of inbound package or OTA sale are definite advantages
Mastery of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent attitude for teamwork, sophisticated networking capabilities for work with same level management
Mature, self-driven, possessing intellectual sales skills
Quyền lợi
Free parking and lunch allowance.
Central office location at Hanoi Tower, 49 Hai Ba Trung, Hoan Kiem, Hanoi.
Sales incentive available during probation period.
13th-month salary and holiday bonuses.
Access to Group services at staff rates.
Thông tin khác
Địa điểm làm việc
- 49 Hai Bà Trưng,Hà Nội
Việc làm Hà Nội
Việc làm Quận Hai Bà Trưng
Thông tin chung
- Ngày hết hạn: 27/05/2025
- Thu nhập: 13 - 18 triệu VNĐ
Nơi làm việc
