Mô tả công việc
• Handle rail freight and sea freight/air freight/trucking export/import shipments from/to Vietnam in full compliance with external regulations, carrier requirements, and internal SOPs.
• Receive booking requests and shipment information from Customers, Overseas Agents, and the Sales Team; arrange bookings with Rail Operators, Carriers, Co-loaders, and relevant partners.
• Prepare, check, and issue all related documents such as Bill of Lading, Rail Waybill, AMS/ISF filing, Pre-alert, E-manifest, Arrival Notice, D/O release, and other operational documents.
• Coordinate closely with rail operators, carriers, overseas agents, and local vendors to monitor shipment status, ensure smooth operations, and promptly address any irregularities.
• Track transportation progress, update milestones, and proactively solve operational issues to ensure service quality.
• Issue Debit Notes to customers/overseas agents and process payments to carriers, rail operators, and vendors in a timely manner.
• Maintain accurate and updated data entry in GoFreight and other internal systems.
• Communicate professionally with customers, carriers, rail operators, and overseas partners to resolve issues and provide optimal service.
• Report any operational irregularities or risks to the Manager immediately and follow up on the corrective process.
• Perform additional tasks as assigned by the Manager.
Yêu cầu
• Minimum 3-5 years of experience in freight forwarding, preferably in rail freight and sea freight operations.
• Familiarity with GoFreight or similar logistics systems is an advantage.
• Strong operational knowledge in rail freight, sea freight, air freight, trucking, and cross-border logistics.
• Good English reading and writing skills; Chinese language proficiency is a strong advantage due to frequent communication with regional partners.
• Ability to work independently and in a team, with strong problem-solving and coordination skills.
• High attention to detail, responsibility, and strong customer-service mindset.
• Capable of working under high pressure, multitasking, and managing daily deadlines.
• Flexible, diplomatic, and professional in communication and issue handling.
Quyền lợi
Thưởng
Competitive and negotiable salary based on ability.
Fixed 13th-month salary + KPI bonus (subject to annual business performance).
Chăm sóc sức khoẻ
Full salary-based Social Insurance + Commercial Health Insurance (Bao Viet).
Nghỉ phép có lương
12 annual leave days per year.
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Thông tin khác
NGÀY ĐĂNG
25/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Xuất Nhập Khẩu & Thủ Tục Hải Quan
KỸ NĂNG
Freight Forwarding, Logistics System, Customer Service, Freight Booking, Freight Booking, Shipment Schedule
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- 3rd Floor, Madelise Tower, Lot 3C Le Hong Phong Street, Dong Khe Ward, Ngo Quyen District, Hai Phong City, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/12/2025
