Sales Manager/ event Sales ManagerCapella-d1

Mô tả Công việc
Develops and implements a Sales Action Plan that is aimed to maximize revenue potentials from all market segments including:
Group Market
Travel Agencies/ Tour Operators for MICE, FIT, GIT.
Corporate/ Institutions/ Organizations &Associations/Chambers Private Market VIP Market
Carrying out daily telesales/sales calls
Building a good relationship with customers. Handling the business or request brought by the clients to maximise their potential requirements.
Maintaining and developing long term relationships with customers, ensuring that our clients satisfy.
Calculating and negotiating customer quotations to the company terms and conditions which meet both the customers and company requirements.
Manages and builds effective relations with networks of sales distribution channels such as corporations, tours & travel, organizations & institutions, hospitality establishments,etc.
Provides feedback to the Executive Management on prevailing market needs, wants, trends and challenges.
Hunting for new business, prospects, research and development of new customers.
Conducting and evaluating customers surveys ,resolve customer service situations
Knowledge the unique selling points about outlets product awarenes. Manage training program for team.
Responsible for directing and education the team in daily event with the goal of providing customers with excellent quality products and service.
Managing the development and performance of all team members.
Represent the company in a professional manner and will fulfill any other duties assigned by the General Manager.
Maintain a profitable and reputable. Monitoring and managing sales growth.
Working with Outlet Manager to improve service in the outlets base on guest comments.
Working with COO to generate sales volume growth.
Sales plan, new product for the market segments & executive them.
Setting monthly sales forecasts. Producing monthly business reports.
Sales & Marketing plan strategies in term of market segments. Recommendations for promotions.
Analyzing business results and market situations.
Work with Marketing team to develops and implements the Marketing Plan which includes a Events Plan, data Gathering.
Responsible for optimizing occupancy and capacity management of outlets.
Strategizes and implements promotional programs and all packages that serve particular business objectives (food & beverage promotions, event packages).
Set, propose, and pursue sales targets, budgeted revenues for all outlets .
Ensuring all operational and personnel paperwork is accurate, complete and submitted on time.
Manage and guide, motivating team to maintain and serve consistent quality products every time.