TICKETING & TRAVEL CONSULTANT

HG Aviation is a member of HG Holdings, operating in the aviation and travel industry, providing air ticketing services and support solutions to customers, travel agents, and partners. With a dynamic, professional, and open working environment, HG Aviation offers employees opportunities to learn, grow, and build a long-term career with the company.

WE ARE HIRING

TICKETING & TRAVEL CONSULTANT

• Manage reservations & ticketing: Manage flight reservations, ticketing, changes, cancellations, and refunds.
• Provide customer support: Provide professional customer support and travel-related information.
• Booking & change processing: Process bookings accurately and handle schedule changes, disruptions, and special requests.
• Compliance & rules: Ensure compliance with airline policies, fare rules, IATA regulations, and maintain accurate records.
• Coordinate teams & partners: Coordinate with internal teams, travel agents, and airport staff when required.

• Competitive and Negotiable Salary
• Vibrant and Friendly Work Environment
• Comprehensive Social, Health, and Unemployment Insurance
• Regular Performance-Based Salary Reviews
• Lunch Allowance
• Attractive Annual and Public Holiday Bonuses
• Company-Sponsored Team Building and Retreats
• Yearly Corporate Events & Year-End Party
• Periodic Executive Health Screenings.

• Diploma or Bachelor's degree in Aviation, Tourism, Travel Management, Business Administration, or a related field is preferred.
• Experience with Amadeus, Sabre, Galileo is preferred.
• Good command of English, both written and spoken.
• High attention to detail and accuracy.
• Ability to work under pressure and handle multiple tasks effectively.
• Good problem-solving and organization skills.

• Address: 47 Phan Chu Trinh, Cửa Nam Ward, Hanoi, Vietnam.
• Working Hours: Monday - Friday ([protected info]; 1,5 - hour lunch break)
• Send your CV to: [protected info]
• Contact: Mrs Hồng - [protected info]; Hotline: [protected info] 360 Ext: 324