Waiter /ess

Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service.
Greet and seat guests, ensuring a warm and professional welcome
Take food and beverage orders accurately and efficiently
Provide detailed menu information, including daily specials and beverage recommendations
Serve food and drinks in a timely and courteous manner
Maintain a clean and organised dining area at all times
Process payments and handle cash and card transactions accurately
Collaborate with kitchen staff to ensure smooth service flow
Respond promptly to guest inquiries and resolve any issues professionally
Adhere to food safety regulations and hygiene standards
Assist in setting up and closing down the restaurant
Qualifications
Previous experience as a waiter/ess in a high volume luxury hotel or resort environment
Excellent customer service skills with a strong focus on guest satisfaction
Strong communication and interpersonal skills
Ability to work under pressure and multitask effectively
Good knowledge of food and beverage service techniques
Basic maths skills for handling bills and payments
Physical stamina to stand for long periods and carry trays
Ability to memorise menu items and daily specials
Fluency in English; additional languages are advantageous
Familiarity with Vietnamese cuisine and culture (preferred)
Flexibility to work various shifts, including evenings and weekends
Willingness to work in Phu Quoc, Vietnam
Additional Information
What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
The ability to challenge the norm and work in an environment that is both creative and rewarding.
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
A competitive package and plenty of development opportunities.