* Responsible for developing and maintaining corporate clients with needs related to MICE (Meetings, Incentives, Conferences, Events) in order to maximize revenue from group and event business for the hotel.
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Business Development- Identify, approach, and develop relationships with corporate clients, companies, organizations, and associations for MICE business opportunities.
- Prepare and implement monthly, quarterly, and yearly sales plans to achieve targets.
- Create and present quotations, proposals, and contracts based on client requirements.
- Negotiate and close deals, coordinating with relevant departments to ensure smooth event execution.
* Client Relationship Management
- Maintain strong relationships with existing corporate clients and develop new accounts.
- Conduct post-event follow-ups, collect feedback, and ensure client satisfaction.
- Send thank-you letters, offer special promotions, and build long-term loyalty.
* Internal Coordination
- Work closely with Banquet, Events, F&B, Front Office, and Housekeeping teams to ensure successful event operations.
- Attend event planning and briefing meetings to ensure all details are aligned.
- Provide regular sales reports and updates to the Director of Sales & Marketing or Senior
Sales Manager- Bachelor's degree or higher (preferably in Hospitality, Tourism, Business Administration, or Marketing).
- At least 1-2 years of experience in hotel sales or MICE sales.
- Excellent communication, negotiation, presentation, and customer service skills.
- Good command of English (other languages are a plus).
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Professional appearance, dynamic, and able to work under pressure.
