Mô tả công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) fromcustomers to answer questions, support to resolve customer complaints about productsand services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Yêu cầu
Proficiency in Japanese (listening, speaking, reading, writing). Must have JLPT N1 certificate
Graduated High School or higher education.
Having experiences in customer services is an advantage.
Loud & clear voice.
Quyền lợi
Income up to: 16.500.000 - 21.200.000 VND/month.
Base salary: 15.000.000 - 19.500.000 VND.
Meal Allowance: 500.000đ VND.
KPI Incentive: 900.000 - 1.200.000 VND.
Night shift allowance: 30% base salary.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.
Thông tin khác
Thời gian làm việc
Rotated Shift, having any 02 days off
Working hour: [protected info] (9 hours/shift including 1 hour break time)
Thông tin chung
- Thu nhập: Thu Nhập Đến 21 Tr
Nơi làm việc
- - Hà Nội: Sky Group Building -37-39-41 Vu Ngoc Phan (Temporary Address), Phường Láng (quận Đống Đa cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 10/08/2026
