Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Supervisor, monitor and manage all procedures related to customers/ contract/cash
collections
• Handling all issues related to cash collections
• Coordinate and support CFU during the handover period
• Product management & contract issuance.
• Carry out procedures related to the handover of products to customers.
• Perform customer support procedures
• In charge of monitoring and urging the collection of difficult debts
• In charge of procedures, notarized records of red books, pink books to customers.
• Conducting after-sales customer opinion surveys - Handling pre-sales and after-sales
complaints
• Implementing customer care activities
• Proposing to implement customer appreciation programs.
compliance Complete and improve processes and regulations
• Effective control of the budget
• Reports: all report related to sales/ customers
• Other duties assigned by direct manager
Yêu cầu
• Bachelor's degree (Human Resource Management/Law/Communication is plus)
• 05 years or more in the field of customer care, of which 02 years of management experience in the
equivalent position; especially in Real Estate Industry
• Knowledgeable and experienced in the field of real estate.
• Experience in drafting and reviewing contracts of all kinds.
• Customer care and persuasive communication skills.
• Skills in negotiating and handling situations that occur accordingly, harmonizing the interests of the
parties.
• Good communication English
• Well-planning and very good communication skills, good looking is a plus.
• Negotiation, presentation, interpersonal, collaboration, management skills.
Quyền lợi
Healthy Insurance, OKRs Bonus, Training programs...
Team building
Lunch meal, 12 annual leaves...
Thông tin khác
Ngày Đăng Tuyển
26/12/2023
Cấp Bậc
Trưởng phòng
Ngành Nghề
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
Lĩnh vực
Bất Động Sản/Cho thuê
Kỹ Năng
Dịch Vụ Khách Hàng, Customer Service, Customer Care, Chăm Sóc Khách Hàng, After Sales Management
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 25/01/2024
- Thu nhập: Thương lượng
