Director of Entertainment

Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
Rixos Hotels is seeking an exceptional and creative Director of Entertainment to join the Executive Leadership Team at Rixos Phu Quoc, a landmark luxury all-inclusive resort in Vietnam.
Reporting directly to the General Manager, the Director of Entertainment will be responsible for creating and delivering a world-class entertainment strategy that defines the guest experience and brings the Rixos "All-Inclusive, All-Exclusive" philosophy to life. This executive role will lead the development of immersive entertainment concepts, signature experiences, live performances, and recreational programming across the resort.
The successful candidate will be a visionary entertainment leader with extensive luxury hospitality experience, a passion for experiential programming, and a proven track record of creating memorable guest journeys within large-scale resorts, lifestyle hotels, and all-inclusive destinations.
Key Responsibilities
Entertainment Strategy &
Experience Design
Develop and execute the resort's overall entertainment vision, strategy, and programming calendar in alignment with Rixos brand standards and guest expectations.
Create innovative, engaging, and culturally relevant entertainment concepts across the resort's venues, public spaces, pools, beaches, and event areas.
Design a diverse entertainment offering catering to international guests, families, couples, and different market segments.
Develop signature experiences that differentiate Rixos Phu Quoc as a leading luxury all-inclusive destination.
Collaborate with F&B, Marketing, Guest Experience, and Operations teams to create integrated resort experiences.
Pre-Opening Planning &
Launch Readiness
Lead the entertainment pre-opening strategy, ensuring all programming, infrastructure, and operational requirements are in place ahead of launch.
Develop entertainment concepts, show calendars, event schedules, and activation plans for the opening phase.
Establish partnerships with performers, production companies, artists, and entertainment suppliers.
Support venue planning, technical requirements, equipment needs, and operational workflows.
Ensure the entertainment offering is ready to deliver exceptional guest experiences from day one.
Entertainment Operations &
Quality Excellence
Oversee all entertainment activities, including live shows, performances, cultural experiences, activities, events, and recreational programming.
Maintain consistently high standards of creativity, quality, safety, and guest engagement.
Monitor guest feedback and performance insights to continuously improve entertainment offerings.
Ensure all entertainment activities comply with operational, safety, and local regulatory requirements.
Develop seasonal programming and special events to drive guest engagement throughout the year.
Team Leadership &
Talent Development
Build, lead, and develop a talented entertainment team including performers, hosts, activity leaders, and operational support teams.
Recruit, coach, and mentor entertainment professionals to deliver exceptional experiences.
Create a culture of creativity, energy, collaboration, and service excellence.
Establish clear performance expectations and development plans for the team.
Encourage innovation and continuous improvement across all entertainment offerings.
Commercial &
Brand Partnership
Manage entertainment budgets, ensuring effective resource allocation and cost control.
Develop partnerships with artists, agencies, production partners, and creative suppliers.
Support marketing initiatives through entertainment-led campaigns, events, and destination experiences.
Collaborate with commercial teams to leverage entertainment as a key driver of guest attraction, satisfaction, and loyalty.
Ensure all entertainment experiences reflect the positioning of Rixos Phu Quoc as a premium luxury destination.
Guest Experience &
Innovation
Champion creativity and innovation in delivering unforgettable guest moments.
Develop programming that reflects international trends while incorporating local Vietnamese culture and experiences.
Create memorable moments across day and evening entertainment offerings.
Ensure entertainment contributes to overall guest satisfaction, brand loyalty, and resort reputation.
Qualifications The ideal candidate will demonstrate:
Proven experience as a Director of Entertainment, Entertainment Manager, or senior entertainment leader within a luxury hotel, resort, cruise, theme park, or large-scale hospitality environment.
Strong background in pre-opening projects, luxury resorts, lifestyle hospitality, or all-inclusive destinations.
Experience designing and managing large-scale entertainment programmes and guest experiences.
Strong understanding of international entertainment trends, live productions, events, and experiential hospitality.
Proven ability to lead diverse creative teams and manage external partners.
Strong organisational, communication, and stakeholder management skills.
Creative mindset with the ability to balance innovation, operational excellence, and commercial objectives.
Experience in ultra all-inclusive resorts, family luxury resorts, or Asia-based hospitality markets would be highly advantageous.
Additional Information
What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
The ability to challenge the norm and work in an environment that is both creative and rewarding.
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
A competitive package and plenty of development opportunities.