COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Xây Dựng, Thiết kế
Kiến Trúc, Nội Thất - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
Masterise Group is an international real estate development group, pioneering the creation of a comprehensive ecosystem that spans residential developments and strategic sectors including infrastructure, hospitality, logistics, and beyond. Starting from Masterise Homes - a world-class branded real estate developer with pioneering developments such as Masteri Collection, Lumière Series, Grand Marina Saigon, and The Global City - Masterise Group has continuously expanded its scale and vision to become a comprehensive real estate ecosystem. As a private sector enterprise, Masterise Group plays an active role in driving economic growth, enhancing regional connectivity, expanding commercial flows, and strengthening Vietnam's global competitiveness.
As Vietnam embraces a new era of progress - where urbanization accelerates and aspirations for elevated living, global investment, and seamless connectivity grow stronger - Masterise Group positions itself as a visionary force, pioneering the path toward a sustainably prosperous future.
Customer Service Intern
Địa điểm: Hồ Chí Minh - Tính chất công việc: Thực tập; Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 1 Triệu - Dưới 4 Triệu VNĐ / Tháng
JOB DESCRIPTION
About the Company
Support the Service Counter team in attending to customer requests, guiding transaction procedures, and handling basic documentation tasks, while learning and developing skills in customer service and sales administration.
Responsibilities
Customer Support
Assist in attending and handling customer requests related to procedures and services at the Service Counter under supervision.
Provide basic guidance to customers regarding payment methods (POS, online transfer, cash) and unit purchase procedures.
Documentation & System Update
Support in updating customer information into the system, preparing reservation/booking forms, and confirming transactions.
Assist in delivering documents to customers and tracking document delivery, notifications, and official letters.
Coordination
Coordinate with the Transaction Documents Management team to return documents related to SPAs, unit transfers, and bank loan documents to customers on time.
Customer Care Activities
Participate in customer care and appreciation activities as assigned by the line manager.
Other Tasks
Perform other administrative or operational tasks assigned by the line manager.
REQUIREMENTS
Qualifications
Final-year student or fresh graduate in Business Administration, Hospitality, or related fields.
Required Skills
Good communication skills and service mindset.
Attention to detail and willingness to learn.
Basic proficiency in MS Office.
Ability to work in a fast-paced and customer-focused environment.
BENEFITS
Internship allowance
Internship certification
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/9/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
