Logistics Operator

Position: Operation ( customer service/ vehicle scheduling) -- 2-4 people
Customer Service: a. Order Processing: Manage the accurate and timely processing of customer orders. b. Communication: Maintain regular communication with customers to provide updates on shipments, delivery schedules, and address any concerns. c. Issue Resolution: Address customer inquiries and resolve issues promptly to ensure customer satisfaction. d. Documentation: Ensure accurate and complete documentation of customer orders, invoices, and relevant information.
Vehicle Scheduling: a. Route Planning: Plan and optimize delivery routes to maximize efficiency and minimize transportation costs. b. Load Management: Coordinate the efficient loading and unloading of goods to maximize vehicle capacity. c. Scheduling: Develop and maintain a schedule for vehicle operations, considering delivery deadlines and customer requirements. d. Real-time Monitoring: Utilize tracking systems to monitor vehicle movements and provide real-time updates to customers.
Logistics Coordination: a. Collaboration: Coordinate with various departments such as warehouse, maintenance, and drivers to ensure seamless operations. b. Inventory Management: Oversee inventory levels and collaborate with warehouse teams to maintain optimal stock levels. c. Supplier Relations: Build and maintain positive relationships with suppliers to ensure timely and accurate deliveries.
Compliance and Safety: a. Regulatory Compliance: Ensure that all operations adhere to local, state, and federal regulations governing transportation. b. Safety Protocols: Implement and enforce safety protocols for drivers and warehouse staff to minimize accidents and injuries. c. Documentation: Maintain accurate records of vehicle inspections, driver logs, and compliance documentation.