Network Development and Training Executive

1. Dealer Network Development
• Support planning and implementation of dealer expansion strategies in potential areas.
• Coordinate with relevant departments to evaluate and approve new dealer applications.
• Monitor and assess dealer performance (sales, service, customer satisfaction).
• Support the development of dealer facilities and manpower according to brand standards.
2. Dealer Audit & Performance Analysis
• Conduct regular audits of dealer operations (Sales, Service, Parts, Customer Experience).
• Prepare dealer performance reports and identify areas for improvement.
• Work closely with DSMs to ensure audit feedback and action plans are followed through.
3. Training & Capacity Building
• Organize and deliver regular training programs for Products/ Sales / Marketing / Communication skill etc
• Collaborate with product planning and HR to design relevant training materials.
• Evaluate training effectiveness and track individual performance improvement.
4. Corporate Identity (CI) Management
• Ensure all dealer outlets comply with the brand's Corporate Identity guidelines (interior/exterior, signage, uniforms, branding materials).
• Coordinate with dealers and vendors to implement or upgrade showroom CI according to the latest standards.
• Monitor the application of CI across the network and report non-conformities.
• Support the development and rollout of CI-related manuals and training materials.
• Liaise with internal departments on CI updates and approvals.
5. Cross-functional Coordination
• Communicating with internal departments (Marketing, Sales Admin, AFS / SPP, Customer service) to ensure unified support for newly established dealer operations
• Assist in projects related to digital dealer management systems (DMS) and retail process standardization.
6. Other duties assigned by Company