Nhân Viên Chăm Sóc Khách Hàng Ca Đêm

Follow-Up with Borrowersfor Documents: This involves regularly communicating with borrowers to obtain necessary documentation required for the mortgage process. It's crucial to ensure that all documentsare collected in a timely manner to avoiddelays in loan processing.
Assist Loan Officers in Calculating Income: This task requires a good understanding of finance and accounting. The role includes helping loan officers in determining the income of borrowers, which is a critical factor in the mortgage approval process.
Assist Loan Officers on Their Tasks: General assistance to loan officers may include a range of tasks such as scheduling appointments, answering client queries, preparing paperwork, and ensuring that all loan officers' tasks are carried out efficiently.
Follow-Up with Borrowerson Home Searching Process:In this role, you might also be involved in the home search process,keeping in touch with borrowersabout their home search, and providing assistance or advice as needed.
Document Processing (e.g., Converting Image to PDF):This involves handlingand processing various documentsrelated to mortgage applications. Tasks may include converting images to PDFs, organizing documents for easy access, and ensuring all paperwork is completed correctly.
Overall, the position requires strong communication skills,attention to detail,and a good understanding of the mortgageprocess. Proficiency in document management and basic financial calculations is also important
Other skills:
Must be able to work nightshift
Fluent in spoken and written English is a MUST. Pre-employment English test for candidates at the time of the interview.
University/College graduated.
At least 1 year of experience working in customerservice.
Basic Microsoft Word and Excel skills.
Able to work under a challenging and high-pressure environment.
Submit thorough work that you have double-checked for quality and consistency.
Honest, polite, and fair to others.