Mô tả công việc
1. Main tasks & key responsibilities
• Create and confirm transport orders to ensure pickup of the shipment at the origin
• Perform booking and booking optimization according to internal guidelines as defined by Product
• Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Check responses from counterparts and finalize validation of required documents
• Follow up on shipment status in the Import/ Export area, identify incidents and ensure resolution of incidents
• Support Customer Service in the incident and exception management resolution
• Maintain excellent relationships with suppliers
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Perform IT systems-related tasks to provide up-to-date information on shipment
• Interact with Customer Service, Product, and Global Service Centers, if required
Yêu cầu
2. Requirements
• Extensive knowledge of Ocean Freight Operations
• Bachelor's degree in International Business/ Supply Chain Management/ Import - Export
• At least 2-3 years of experience in Ocean Freight Operations
• Good English communication/writing skills
• Good administrative skills
• Hard-working, able to work under pressure
• Results-driven and attention-to-details
3. Working Location:
• DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan Binh Ward, Ho Chi Minh City, Viet Nam
• DHL Global Forwarding (Vietnam) Corporation - Hanoi Branch - 18th Floor, Charmvit Tower, 117 Tran Duy Hung, Yen Hoa Ward, Hanoi
Quyền lợi
Thưởng
Annual Bonus
Chăm sóc sức khoẻ
Private Health Insurance Package
Nghỉ phép có lương
Attractive annual paid leave
Thông tin khác
NGÀY ĐĂNG
19/05/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Ocean Export Operation, Customer Service, Logistic Forwarding, Problem Solving, Communications
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- e.town 2, Đường Cộng Hòa, Phường 13, Tân Bình, Ho Chi Minh City, Vietnam
- Tầng 18, Toà nhà Charmvit Tower, số 117 đường Trần Duy Hưng, Phường Yên Hòa, Hà Nội
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 19/06/2026
