Senior Mortgage Sales Executive - Priority Banking Relationship Manager

• Deliver sales excellence in identifying and meeting the needs of retail lending customers.
- Consistently meet and exceed monthly sales targets. Ensure self-discipline on daily individual sales activities (i.e: approaching customers, prospecting, cold calling, conducting presentation...) to achieve consistent sales results.
- Diligence in helping line manager to maintain and to develop business relationship with partners (i.e: auto dealers, property brokers).
- Conduct high sales quality standard by adhering to internal/external sales quality standard. No fraudulent cases happened.
- Continuous improvement in the depth and breath of product knowledge and skill set across product range via various learning aids (i.e: on-job-training, coaching, in house training...)
• Deliver excellence service quality:
- Produce work of a high standard of quality, efficiency and accuracy in daily operations.
- Ensure all applications/credit papers submitted for approval are completed to a high standard in all respects.
- Handle customers' complaints (if any) properly and promptly, and within regulated internal responding time.
- Ensure having no operational mistakes that lead to financial loss to customers and the Bank.
- Comply strictly to internal/external regulations relating to banking operation in Vietnam.
• Others:
- Assist time to time on reports & statistics, i.e: market update/survey of product trends and competition